Summary
Overview
Work History
Education
Skills
Timeline
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Zak Abshir

Boston,MA

Summary

Certified Advanced Security Practitioner with progressive experience in the information technology security
industry. Demonstrated skill in identifying business risks and compliance issues and designing proactive solutions.
Skilled in testing, scanning & monitoring of systems and software for both classified and unclassified systems. I
hold an active security clearance.

Overview

6
6
years of professional experience

Work History

System Administrator

DPS Engineering
09.2022 - Current


  • Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
  • Contributed to the enrichment of the IT knowledge base by creating clear, concise, and detailed entries, enhancing the availability of valuable resources for troubleshooting and reference purposes.
  • Performed the creation and administration of user accounts in Active Directory, ensuring secure and efficient
    access to IT resources for employees.
  • Developed and tested new images for Windows and Mac Operating Systems, ensuring the availability of
    standardized and optimized system configurations.
  • Assisted in the maintenance of scanners, copiers, and workstations, ensuring their smooth operation and
    resolving any technical issues that arise.
  • Maintained an accurate inventory of hardware and software licenses, facilitating efficient asset management
    and compliance with licensing requirements.

Helpdesk Support

Beaverbrook Step, Inc
01.2019 - 09.2022
  • Performed root cause analysis and general troubleshooting.
  • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
  • Configured hardware, devices and software to set up work stations for employees.
  • Monitored systems in operation and input commands to troubleshoot areas.

Bank Teller

Eastern Bank
07.2017 - 01.2019
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Reconciled cash drawer and resolved discrepancies.
  • Counted and packaged currency and coins.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Provided customer records, account statements and copies of checks.

Education

Associate of Science - Associate of Science in Cyber Security

Massachusetts Bay State Community College
Wellesley, MA
05.2021

High School Diploma -

Lynn Classical High School
Lynn, MA
06.2017

Skills

  • Hardware and Software Installation
  • Technical Support
  • Training and Development
  • Server Improvements
  • Network Scanning
  • System Monitoring
  • Troubleshooting
  • Operating System knowledge
  • Assessment Presentations
  • Active Directory

Timeline

System Administrator

DPS Engineering
09.2022 - Current

Helpdesk Support

Beaverbrook Step, Inc
01.2019 - 09.2022

Bank Teller

Eastern Bank
07.2017 - 01.2019

Associate of Science - Associate of Science in Cyber Security

Massachusetts Bay State Community College

High School Diploma -

Lynn Classical High School
Zak Abshir