Zak Karns
Des Moines
Summary
Results-driven Property Manager with over seven years of experience in student housing and multi-family property management. Adept at overseeing communities ranging from 215 to 584 units, with proven expertise in operational leadership, team management, budgeting, collections, and occupancy optimization. Recognized for strong communication skills, exceptional customer service, and a track record of streamlining processes to enhance efficiency and resident satisfaction. Currently serving as a Corporate Business Manager, responsible for six multi-family communities totaling 2,641 units across the DFW area, with a focus on leveraging technology and AI-driven solutions to elevate operational performance and drive business growth.
Overview
8
8
years of professional experience
Work History
Corporate Business Manager
Busboom Group
01.2024 - 01.2026
- Oversee/manage employee activities across 6 properties in the DFW area.
- Worked directly with ownership to handle projects and miscellaneous tasks.
- Weekly property audits.
- Data Analysis.
- Handle/negotiate vendor contracts.
- Recruiting for all 4 positions across the portfolio.
- Strong ability with financial and budgetary processes.
- Sit in on weekly ownership and pricing calls to maximize revenue.
- Heavily utilize AI technologies to improve resident and employee experience/day-to-day duties.
Community Manager
Indigo Living, Lloyd Companies, Asset Living
06.2018 - 01.2024
- 400 units, 318 units, 244 units, 584 units
- Managed day-to-day operations of apartment communities.
- Supervise the activity and performance of up to 13 employees to ensure compliance with job responsibilities and company policy.
- Overseen apartment communities with no staff for as many as 400 units.
- Administer outside service contracts for inspection, maintenance, and repair of various property features and systems.
- Collaborate with accounts receivable to improve collections, to address resident account inquires, and to resolve resident account inconsistencies.
- Manage property expenses in accordance with budget to achieve projected net operating income.
- Strong knowledge with technology and AI software.
- Strong customer service and leasing skills.
Education
Bachelor's degree - Entrepreneurship
Iowa State University
Ames, Iowa01-2019
Business Diploma -
University of Iowa
Iowa City, Iowa01-2017
Business Diploma -
Kirkwood Community College
Cedar Rapids, Iowa01-2016
Skills
- Dedicated
- Team Oriented
- Leadership
- Self-motivated
- Responsible
- Fluent in four languages: German, French, Italian, Chinese
- Proficient in Elise AI, CRM, OneSite, RentVision, SmartRent, LRO, AIRM, Entrata, Yardi, ResMan
Timeline
Corporate Business Manager
Busboom Group
01.2024 - 01.2026
Community Manager
Indigo Living, Lloyd Companies, Asset Living
06.2018 - 01.2024
Bachelor's degree - Entrepreneurship
Iowa State University
Business Diploma -
University of Iowa
Business Diploma -
Kirkwood Community College