Zakaria Chehab
Doha
Summary
Current position in a reputable Bank that plays a vital role in Qatar’s economic development through offering a range of personal, business, government, international and investment services.
As part of the Commercial bank team, we help deliver retail sales target, optimize customer profits, manage inventory holdings to a mutually agreed target, and develop channel trade plans with customer to ensure timely execution of trade plans.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
Work History
Relations and Business Development
Commercial Bank of Qatar
01.2023 - Current
- Develop a growth strategy focused both on financial gain and customer satisfaction.
- Conduct research to identify new markets and customer needs.
- Arrange business meetings with prospective clients.
- Promote the company's products/services addressing or predicting clients' objectives.
- Payment Solutions.
- Online Payment Solutions.
- Expert E-commerce integrations with CyberSource and MPGS.
- Increasing market-share through volume, numbers and profit.
- Advised business clients on best mix of products for maximum sales and consumer engagement.
- Developed research strategies to assess market demand for new offerings.
- Created customer awareness of goods, services and special promotions with creative advertising strategies.
Patient Services Coordinator
Clemenceau Medical Center CMC
10.2021 - 07.2022
- Answer patient calls, emails and questions, including finding insurance estimates.
- Listen to patients and their families to ensure needs are being addressed.
- Educate patients on medical procedures or conditions.
- Keep patient records up to date, and act as a liaison between the patient and healthcare personnel by keeping the lines of communication flowing.
- Welcome, register, and admit patients.
- Gather information about the patient and create patient records.
- Make appointments and schedule procedures for future medical treatments.
- Provided high volume reception service for patients and any other practice visitors, remaining polite and helpful during calls.
- Explained practice arrangements and formal requirements to new patients, complying with and completing company procedures.
Retail Sales Officer
Multiverse
02.2019 - 12.2019
- Responded to all comments and customer queries within organizational targets.
- Addressed and resolved customer complaints in efficient, effective and timely manner.
- Scheduled, arranged and attended meetings with customers to maintain trusting and long-lasting relationships.
- Built strong and positive relationships with customers by staying polite and helpful throughout interactions.
- Maintained client correspondence, preferences and sales on CRM systems for sales and marketing purposes.
- Created sales and marketing strategies to increase customer base and enhance sales.
Education
MBA - Masters in Business Administration
Beirut Arab University (BAU)
Beirut- Lebanon2024
Bachelor of Business Administration - Finance and Banking
Beirut Arab University (BAU)
Beirut- Lebanon2020
Baccalaureate - Lebanese baccalaureate in Sociology and Economics
Lycee Shakib Erslan
Beirut- Lebanon2017
Skills
- Communication skills
- Marketing, Sales and Customer services
- Leadership
- Word, Excel and PowerPoint
- Delegation and time management
- Microsoft software
- Networking
- Financial management
Linkedin:
https://www.linkedin.com/public-profile/settings?lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_self_edit_contact-info%3BLVgZel0qQjCkVzYz8HVD1Q%3D%3D
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- NOC available upon request.
- All references are available upon request.
Languages
Timeline
Relations and Business Development
Commercial Bank of Qatar
01.2023 - Current
Patient Services Coordinator
Clemenceau Medical Center CMC
10.2021 - 07.2022
Retail Sales Officer
Multiverse
02.2019 - 12.2019
MBA - Masters in Business Administration
Beirut Arab University (BAU)
Bachelor of Business Administration - Finance and Banking
Beirut Arab University (BAU)
Baccalaureate - Lebanese baccalaureate in Sociology and Economics
Lycee Shakib Erslan
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