zakaria hersi
Minneapolis,United States
Summary
Security Guard with 2 years of experience in monitoring premises, enforcing regulations, and responding to incidents. Demonstrates strong skills in surveillance, patrol, and incident management, contributing to a significant reduction in incident reports. Adept at emergency response and access control, ensuring the safety of over 500 patrons daily.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security Guard
Best Gardaworld
01.2022 - 01.2025
- Conducted regular inspections, enforced safety protocols, and managed incident responses to safeguard daily patronage exceeding 500 individuals.
- Implemented conflict resolution strategies in collaboration with team, resulting in a notable decrease in incident reports.
- Monitored premises through consistent patrols and recorded detailed logs to enhance overall security measures.
- Executed first aid procedures in emergency situations and collaborated with law enforcement to ensure safety and order.
Education
High school diploma - undefined
Penn foster
Skills
- Conducted thorough patrols to monitor and maintain a secure environment
- Coordinated emergency response efforts to mitigate risks and protect community safety
- Oversaw customer service operations to improve response times and service quality Developed training programs for staff to enhance customer interaction skills Implemented strategies to elevate customer satisfaction and loyalty
- Secured permit to carry to enhance personal safety and responsible firearm ownership
- Conducted training sessions on firearm safety practices to promote responsible ownership and usage
- Oversaw incident management processes to enhance operational efficiency and service reliability Coordinated cross-departmental efforts to address incidents swiftly and effectively Developed strategies to improve incident response times and reduce recurrence
- Managed access control systems to safeguard sensitive information and resources
Certification
Cpr
Permit to carry
Drivers licenses
Timeline
Security Guard
Best Gardaworld
01.2022 - 01.2025
High school diploma - undefined
Penn foster