ZAKARIA TANVIR
Bronx,NY
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
8
8
years of professional experience
Work History
Hospital Care Investigator
NYC Health + Hospitals
The Bronx, NY
02.2026 - Current
- Determine patient eligibility for medical assistance programs,, maximize hospital revenue through billing/collection, and audit patient accounts.
- Audit patient accounts to ensure accuracy, prepare and submit insurance claims (paper/electronic), and post payments, adjustments, and refunds.
- Identify, correct, and resolve claim denials and rejections. Follow up on insurance and patient balances, and set up payment arrangements.
Mail Processing Clerk
United States Postal Service
New York, NY
11.2024 - 02.2026
- Kept work area clean, organized, and safe at all times in accordance with company policies.
- Ensured compliance with local postal regulations by following safety procedures when handling hazardous materials.
- Processed incoming and outgoing mail utilizing postal regulations and guidelines.
- Inspected labels on packages and letters for correct addresses and other relevant information prior to dispatching.
- Maintained accurate records of all mailed items, tracking shipments as needed.
Server Assistant
The Fulton by Jean-Georges
New York, NY
10.2021 - 10.2024
- Assisted servers with monitoring tables for customer satisfaction, quality and additional service.
- Carried food orders to specific restaurant tables and served guests.
- Set up tables and chairs for parties and large groups.
- Complied with health and safety rules, regulations and procedures to maintain safe environment.
- Cleared dishes after courses for prompt table maintenance.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Housing Assistant
New York City Housing Authority
New York, NY
08.2023 - 09.2023
- Prepared contracts for new tenants ensuring accuracy of all details included therein.
- Provided ongoing training sessions on topics such as tenant rights and responsibilities.
- Created monthly reports summarizing occupancy rates and other relevant data pertaining to housing operations.
- Conducted regular site inspections to ensure compliance with safety regulations and standards set by the local authority.
- Maintained accurate records of all housing documents and files.
Busser
Public Kitchen by Jean-Georges
New York, NY
06.2018 - 03.2020
- Removed plates and glasses from tables after meals.
- Assisted in setting up and clearing tables quickly and efficiently.
- Helped to set up large parties and special events.
- Maintained a clean and organized work area to ensure safety and sanitation standards were met.
- Responded to guests' requests in a timely manner with accuracy and courtesy.
- Provided assistance to servers as needed during busy periods of operation.
Education
Master of Business Administration - Accounting and Information System
Shahjalal University of Science and Technology
Bachelor of Business Administration - Accounting
Shahjalal University of Science and Technology
High School Diploma - undefined
Dhaka Commerce College
Skills
- Customer satisfaction
- Multi-tasking
- Assessment skills
- Issue identification and resolution
- Problem Resolution
- Team oriented
- Client Engagement
- Microsoft Office expertise
Languages
English Fluent
Bengali Fluent
Hindi Fluent
Timeline
Hospital Care Investigator
NYC Health + Hospitals
02.2026 - Current
Mail Processing Clerk
United States Postal Service
11.2024 - 02.2026
Housing Assistant
New York City Housing Authority
08.2023 - 09.2023
Server Assistant
The Fulton by Jean-Georges
10.2021 - 10.2024
Busser
Public Kitchen by Jean-Georges
06.2018 - 03.2020
Bachelor of Business Administration - Accounting
Shahjalal University of Science and Technology
High School Diploma - undefined
Dhaka Commerce College
Master of Business Administration - Accounting and Information System
Shahjalal University of Science and Technology