Zakary Irsfeld
Fargo,ND
Summary
Professional insurance specialist with track record of delivering client-focused solutions and driving positive outcomes. Adept at navigating complex policies, risk assessment, and customer relationship management. Strong team collaborator, adaptable to changing needs, and consistently reliable in achieving organizational goals. Skilled in sales strategies, policy analysis, and client advisory services.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Account Manager
Tom Weber State Farm
06.2023 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Actively participated in networking events within the industry, expanding professional connections and generating leads.
Intern
Tom Weber State Farm
06.2022 - 05.2023
- Conducted market research for identifying new business opportunities and expanding the company''s client base.
- Spearheaded social media campaigns that successfully increased brand visibility and engagement among target audiences.
- Boosted sales performance with effective lead generation strategies and well-crafted marketing materials.
Youth Basketball Coach
Hancock Public Schools
11.2022 - 03.2023
- Nurtured positive relationships with parents through consistent communication about their child''s progress as an athlete and team member.
- Promoted sportsmanship among players by modeling respectful behavior during games and practices.
- Enhanced player performance by implementing strategic training sessions and skill development drills.
- Developed individualized coaching plans for players to address specific strengths and areas of improvement.
Education
Bachelor of Arts - Sports Management
University of Minnesota
Morris, MN05-2023
Bachelor of Arts - Financial Management
University of Minnesota
Morris, MN05-2023
Skills
- Customer satisfaction
- Relationship building
- Goal oriented
- Sales development
- Goals and performance
- Account servicing
Accomplishments
Qualified for team member Hall of Fame in 1st year
Agency qualified for travel in first year as account manager
Averaged over 25 RNA a month
Averaged 4995 annualized premium in life insurance in first year
Certification
Property and Casualty Insurance
Life and Health Insurance
SIE
Series 6
Series 65
Timeline
Account Manager
Tom Weber State Farm
06.2023 - Current
Youth Basketball Coach
Hancock Public Schools
11.2022 - 03.2023
Intern
Tom Weber State Farm
06.2022 - 05.2023
Bachelor of Arts - Sports Management
University of Minnesota
Bachelor of Arts - Financial Management
University of Minnesota
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