Zakasha Humphries
Ferriday,LA
Summary
I am writing to express my interest in the admit clerk or patient care technician position available at your company.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Private Caregiver
Immaculate Healthcare Services
124 Louisiana Avenue Ferriday,La 71334-4046
01.2023 - 10.2024
- Provided safe mobility support to help patients move around personal and public spaces.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Assisted patients with self-administered medications.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Monitored progress and documented patient health status changes to keep care team updated.
- Maintained clean, safe, and well-organized patient environment.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Documented vitals, behaviors, and medications in client medical records.
- Assisted clients with daily living activities for improved quality of life.
Pharmacy Technician Sales Associate
Walmart
2400 Cypress Street Monroe,La 71201
01.2022 - 08.2022
- Honed my abilities in customer service, product support, quality assurance, complaint handling, sales support, appointment scheduling, needs assessment, and service coordination
- Effectively managed customer inquiries and provided solutions that enhance client satisfaction and business outcomes
- Strengths in communication, active listening, multitasking, problem-solving, remaining calm under pressure, driving customer satisfaction, and creating win-win solutions
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Managed opening and closing duties for pharmacy.
- Collected co-payments or full payments from customers.
Education
Vidalia High School
Vidalia, LA05.2021
Skills
- Communication
- Active listening
- Multitasking
- Problem-solving
- Calm under pressure
- Driving customer satisfaction
- Clear Communication
Certification
- Microsoft Office Specialist (MOS) Certification
Timeline
Private Caregiver
Immaculate Healthcare Services
01.2023 - 10.2024
Pharmacy Technician Sales Associate
Walmart
01.2022 - 08.2022
Vidalia High School