Summary
Overview
Work History
Education
Timeline
Generic

Zakeia Irvin

Greenwood,SC

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Versatile professional serves as first point of contact for patients by handling paperwork and preparing records. Patient-oriented and helpful candidate familiar with MS Office systems with thorough knowledge of medical terminology. Committed to providing personalized service and quality patient care. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

15
15
years of professional experience

Work History

Secretary Technician

Self Regional Healthcare
11.2012 - Current
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Contributed to positive work environments by providing support to colleagues when needed in various tasks or projects.
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.

Certified Nursing Assistant

Abbeville Nursing Home
06.2009 - 08.2013
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained clean, safe environments by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.

Education

Phlebotomy Certificate -

Piedmont Technical College
Greenwood, SC
11.2023

Patient Care Technician Certificate -

Piedmont Technical College
Greenwood, SC
05.2009

High School Diploma -

Emerald High School
Greenwood, SC
06.2001

Timeline

Secretary Technician

Self Regional Healthcare
11.2012 - Current

Certified Nursing Assistant

Abbeville Nursing Home
06.2009 - 08.2013

Phlebotomy Certificate -

Piedmont Technical College

Patient Care Technician Certificate -

Piedmont Technical College

High School Diploma -

Emerald High School
Zakeia Irvin