Zaki Hafid
Portland,Or
Summary
Professional with extensive experience in janitorial services and team management, committed to maintaining pristine environments. Proven ability to improve cleaning processes and foster collaborative team culture. Reliable and adaptable, excelling in dynamic settings while focusing on quality and consistency.
Overview
21
21
years of professional experience
Work History
Janitorial Lead
Northwest Success
Portland, OR
10.2023 - Current
- Supervised daily cleaning operations, ensuring adherence to safety and sanitation standards.
- Trained and mentored staff on effective cleaning techniques and equipment usage.
- Developed and implemented efficient workflow processes to enhance productivity.
- Conducted regular inspections to maintain high-quality cleanliness across facilities.
Supervisor
Relay Resources
Portland, OR
01.2019 - 10.2023
- Oversees janitorial responsibilities, provides all aspects of training. Supports or relieves other Supervisors as needed. Resolves work site conflict.
- Maintains positive customer relationships while involving the janitorial management when necessary.
- Reviews and corrects employee timesheets daily; submits timesheets by required deadlines, operates within allocated budget. Completes reports and other paperwork as required.
- Understands all RR safety policies and procedures, including accident and incident reporting and use of Medcor, responsible for overseeing and administering a strong and active safety program.
- Conducts site inspections to ensure quality of standards.
- Attends project, task force, and team meetings as requested, performs other duties as assigned.
- Maintains appropriate communications with all levels of the Janitorial business unit and with customers and external vendors.
- Responsive to all janitorial management and Hub (including all business units) requests for information.
- Assign work, provide feedback, encouragement, and motivation.
- Basic technology including Microsoft Office (Word, Excel, Outlook, and Power Point) and social media.
- Perform all aspects of janitorial.
Owner/Operator
Amenity Shoes
Portland, OR
01.2005 - 10.2019
- Created business plans.
- Helped arrange financing.
- Hired, trained, and developed staff.
- Reviewed sales.
- Oversaw daily activities and identified business opportunities.
- Trade show marketing.
- Worked well in a team setting, providing support and guidance.
Education
High School Diploma -
Hassan II
Casablanca08-1986
Skills
- Creativity
- Leadership
- Organization
- Problem solving
- Teamwork
Languages
Arabic
Native or Bilingual
English
Full Professional
Timeline
Janitorial Lead
Northwest Success
10.2023 - Current
Supervisor
Relay Resources
01.2019 - 10.2023
Owner/Operator
Amenity Shoes
01.2005 - 10.2019
High School Diploma -
Hassan II