Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zakia Thompson

St Louis,MO

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Behavior Technician

ABSpectrum
St Louis, MO
03.2024 - 11.2024
  • Monitored client's progress towards identified goals through data collection and analysis.
  • Encouraged positive behavior by providing rewards or praise for desired behaviors.
  • Developed individualized treatment plans for each client that included goals and objectives.
  • Supported clients in developing self-help skills such as dressing, toileting, eating independently .
  • Maintained detailed records of sessions including progress notes, daily logs, incident reports and program updates.
  • Assisted with building life and social skills useful for everyday activities and interactions.
  • Understood autism spectrum disorder, associated behaviors and optimum treatments.
  • Attended review, progress and clinical team meetings.

Call Center Representative

Pisa Group
St Louis, MO
11.2021 - 07.2022
  • Resolved customer complaints in a timely manner to ensure customer satisfaction.
  • Provided accurate information regarding products and services while upselling additional products when appropriate.
  • Maintained records of customer interactions, transactions, comments and complaints.

Education

Medical Assistant

St.louis College of Health Careers
St Louis, MO
11-2025

High School Diploma -

Confluence Preparatory Academy
St Louis, MO
05-2022

Skills

  • Data collection
  • Individualized treatment plans
  • Behavior analysis
  • Client progress tracking
  • Autism spectrum knowledge
  • Customer relationship management
  • Patient care
  • EKG experience
  • Phlebotomy experience
  • Vital signs monitoring
  • Teamwork and collaboration
  • Clinical procedures
  • Injections experience

Certification

  • Certified in Studen Training.
  • CPR certified

Timeline

Behavior Technician

ABSpectrum
03.2024 - 11.2024

Call Center Representative

Pisa Group
11.2021 - 07.2022

Medical Assistant

St.louis College of Health Careers

High School Diploma -

Confluence Preparatory Academy

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