Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager

ZAKIYA CLARK

Morrow,GA

Summary

Flexible team member who enjoys learning new skills and quickly adapts to organizational changes. Seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Additional experience in customer service, warehouse fulfillment and inventory counts. Dedicated, well organized, highly communicative and detail-oriented.

Overview

11
11
years of professional experience
1
1
year of post-secondary education

Work History

Fulfillment Associate

Amazon Fulfillment Center
Lithia Springs, GA
10.2019 - 03.2023
  • Used hand-held devices and computers to record and monitor inventory and complete audits.
  • Prepared and organized totes, containers, and pallets.
  • Segregated and processed incoming freight on pallets to prepare for storage or shipment.
  • Operated equipment such as pallet jacks and forklifts to move heavy boxes.
  • Wrapped pallets in shrink wrap prior to stowing and loading.
  • Examined incoming and outgoing freight to check accuracy and identify damages and quality standards.
  • Used scanners to stow freight in appropriate racks and storage areas, and also to quickly locate and track items in warehouse.
  • Labeled boxes and pallets with accurate order information, destinations and codes to minimize shipping errors.
  • Collaborated with team members to achieve daily work goals.
  • Assisted with training new employees to apply strategies and best practices in fulfillment process.

E-Commerce Specialist

DHL Supply Chain
Union City, GA
02.2019 - 10.2019
  • Processed returns for online clothing website in accordance with company policy.
  • Inspected and salvaged damaged returned products.
  • Gathered feedback on product deficiencies.
  • Relabeled returned merchandise to be distributed to appropriate departments or palletized for liquidation.
  • Completed daily orders with picking and packing of shipments.
  • Counted items to verify accuracy of orders.
  • Protected items by correctly and carefully packaging products in boxes and bags with proper cushioning material.
  • Assembled boxes and utilized adhesive labels and other materials to package items.
  • Sealed, packed, and attached identification labels and affixed postage on packages to prepare for shipping.

Brand Ambassador

Alclear, LLC – Hartsfield-Jackson International Airport
Atlanta, GA
11.2016 - 02.2019
  • Greeted engaging travelers warmly and pleasantly interacted in natural conversations to provide exceptional customer service.
  • Maintained knowledge of current promotions and product features to educate travelers about advantages and benefits of the company.
  • Increased sales and membership enrollments by effectively communicating product benefits to entice potential customers.
  • Assisted customers by answering questions about product selection based on individual needs and preferences.
  • Adhere to security procedures by validating airline documents, verifying traveler identification and following security protocols to prevent fraudulent travel.
  • Comply with all security and safety guidelines, policies and procedures at all times.

Fulfillment Associate

Amazon Fulfillment Center
East Point, GA
07.2015 - 01.2017
  • Utilized multiple conveyor belts as a sorting system, to sort items fast and accurately.
  • Lifted and unloaded packages onto equipment and conveyor to be sorted through warehouse sort stations.
  • Used RF hand-held scanners to assess and sort envelopes and packages onto pallets and designated stacking areas.
  • Operated equipment such as pallet jacks to move and sort packages to proper work stations inside of warehouse.
  • Built pallets and positioned orders on loading dock to safely pile and ship goods.
  • Labeled containers on pallets, added stretch and shrink wrap so pallets can be loaded on trucks and shipped.

Prep Cook

Delaware North – Terrapin Tap House/Grindhouse
Atlanta, GA
10.2015 - 03.2016
  • Prepare food for cook’s production
  • Ensure work areas are clean and organized
  • Store leftover raw goods as per cooking procedure
  • Procure food ingredients and supplies from main kitchen and pantry for daily work
  • Carve and display meats, fruits, vegetables and salads and refill service lines
  • Accommodate customer requests on special dietary needs.

General Cleaner

ABM Janitorial Services – Georgia Aquarium
Atlanta, GA
05.2015 - 08.2015
  • Responsible for performing general cleaning and upkeep of assigned area within building
  • Clean acrylic and glass at a certain amount of times to have it ready for the public
  • Respond instantly to calls regarding wet and dry spills.

General Cleaner

ABM Janitorial Services, Hartsfield-Jackson International Airport
College Park, GA
07.2014 - 05.2015
  • Responsible for performing general cleaning and upkeep of assigned area within building
  • Respond instantly to calls regarding wet and dry spills.

Inventory Associate

WIS International
Jonesboro, GA
05.2013 - 09.2014
  • Provided inventory expertise to different retailers and warehouses, while using the most advanced hand-held computer technology to keep record of data
  • Capability to work quickly and accurately using basic addition and multiplication skills

Education

High School Diploma -

Benjamin E. Mays High School
Atlanta, GA
08.2010 - 05.2011

Skills

Attention To Detailundefined

Timeline

Fulfillment Associate

Amazon Fulfillment Center
10.2019 - 03.2023

E-Commerce Specialist

DHL Supply Chain
02.2019 - 10.2019

Brand Ambassador

Alclear, LLC – Hartsfield-Jackson International Airport
11.2016 - 02.2019

Prep Cook

Delaware North – Terrapin Tap House/Grindhouse
10.2015 - 03.2016

Fulfillment Associate

Amazon Fulfillment Center
07.2015 - 01.2017

General Cleaner

ABM Janitorial Services – Georgia Aquarium
05.2015 - 08.2015

General Cleaner

ABM Janitorial Services, Hartsfield-Jackson International Airport
07.2014 - 05.2015

Inventory Associate

WIS International
05.2013 - 09.2014

High School Diploma -

Benjamin E. Mays High School
08.2010 - 05.2011

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ZAKIYA CLARK