Zakiya Hannah
Certified Pharmacy Technician
Olympia Fields,IL
Summary
Driven and capable Certified Pharmacy Technician with proven track record. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions while being proficient in assisting pharmacists with preparing prescriptions and meeting patient needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues; along with good relationship-building and multitasking skills.
Overview
4
4
years of professional experience
12
12
years of post-secondary education
1
1
Certification
Work History
Infusion Pharmacy Technician
UChicago Medicine Ingalls Memorial
05.2024 - Current
- Complied with all federal (USP 800) and state regulations pertaining to the preparation, storage, and disposal of hazardous materials, promoting a safe work environment.
- Promoted a culture of continuous improvement by participating in ongoing education opportunities and staying current with industry best practices.
- Enhanced patient care by accurately preparing and dispensing medications for infusion therapy.
- Sustained an orderly workspace by adhering to guidelines for equipment maintenance, calibration, and cleaning schedules.
- Improved efficiency by assisting in the development of policies and procedures for infusion pharmacy operations.
- Demonstrated versatility within the pharmacy team by cross-training in various roles as needed during peak times or staffing shortages.
Compounding Pharmacy Technician
UChicago Medicine Ingalls Memorial
08.2023 - Current
- Counted, measured and compounded medications following standard sterile compounding procedures.
- Precisely measured and combined ingredients to deliver scrupulous formulation on patient compound prescription orders.
- Prepared medications in a timely manner not to interrupt patient care
- Liaised with other pharmacies to eliminate issues related to product expiration.
- Stocked, maintained and cleaned the IV room daily while following USP 797 and USP 798 standards.
- Experience with DoseEdge and BD Pyxis Pharmogistics
Inpatient Pharmacy Technician
UChicago Medicine Ingalls Memorial
03.2023 - Current
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Helped pharmacist clear problematic prescriptions and address healthcare provider's questions to keep pharmacy efficient.
- Solved nursing problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Developed and implemented improvements to pharmacy organization system.
- Used Epic system to review records and laboratory results for patients.
- Maintained daily replenishments of medications for Pyxis and delivered to each unit in a timely manner
Lead Pharmacy Technician
CVS Pharmacy
01.2022 - Current
- Coordinated verification and filling of more than 450+ daily prescriptions in high-volume retail pharmacy environment.
- Stocked, labeled and inventoried medication to keep accurate records.
- Supervised 5 pharmacy technicians and coordinated day-to-day assignments.
- Maintained proper drug storage procedures, registries and records for controlled drugs.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Managed opening and closing duties for pharmacy.
- Developed and implemented improvements to pharmacy organization system.
Pharmacy Inventory Specialist
CVS Pharmacy
04.2021 - Current
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Maintained and organized inventory receipts and processed changes to reduce process lags.
- Coordinated, collected and maintained vendor and organizational records.
- Maintained proper drug storage procedures, registries and records for controlled drugs.
- Reduced supply shortages by carefully monitoring inventory and submitting replenishment orders before depletion.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Pharmacy Technician
CVS Pharmacy
10.2020 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Counted and labeled prescriptions with correct item and quantity.
- Collected co-payments or full payments from customers.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Entered and processed patients' prescriptions into internal system.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Education
Bachelor of Science - Health Sciences
Benedictine University
Lisle, IL 08.2016 - Current
High School Diploma -
Morgan Park Academy
Chicago, IL 09.2011 - 06.2015
Skills
Medication Preparation
Sterile Compounding
Multitasking Abilities
Pharmacy Software Proficiency
Problem-solving aptitude
Team Coordination
Certification
CPhT - Certified Pharmacy Technician
Timeline
Infusion Pharmacy Technician
UChicago Medicine Ingalls Memorial
05.2024 - Current
Compounding Pharmacy Technician
UChicago Medicine Ingalls Memorial
08.2023 - Current
Inpatient Pharmacy Technician
UChicago Medicine Ingalls Memorial
03.2023 - Current
CPhT - Certified Pharmacy Technician
10-2022
Lead Pharmacy Technician
CVS Pharmacy
01.2022 - Current
Pharmacy Inventory Specialist
CVS Pharmacy
04.2021 - Current
Pharmacy Technician
CVS Pharmacy
10.2020 - Current
Bachelor of Science - Health Sciences
Benedictine University
08.2016 - Current
High School Diploma -
Morgan Park Academy
09.2011 - 06.2015
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