ZAKIYA SALADIN
CHARLOTTE,NC
Summary
Utilize my customer service and supervisory skills to help establish a leading role in professional Organization. Driven individual with 10 years plus experience, high-energy professional eager to make positive contribution to the team and organization.
Overview
9
9
years of professional experience
Work History
Floater Teacher/ After School Teacher
Marizetta Kerry Child Development
Charlotte , NC
05.2018 - 02.2020
- Managed disciplinary actions for unacceptable behavior, working with individuals and supporting educational elements of remediation process.
- Counseled students needing occasional emotional support.
- Gave clear instructions on homework completion and supported students both in groups and individually.
- Monitored up to Number students simultaneously with confidence and leadership.
- Facilitated extra-curricular activities and assemblies in collaboration with other supervisory and supporting staff.
- Designed lesson plans, tailored curricula and provided special instructions to enhance existing structure.
- Exercised great adaptability in transitioning between assigned classrooms.
- Maintained correspondence with parents, establishing direct lines of communication for student accountability and performance management.
- Built and maintained environment that stimulated learning and supported student achievement.
- Upheld classroom routines to support student environments and maintain consistent schedules.
Customer Support Associate
CONVERGY’S TELECOMMUNICATION
10.2014 - 12.2016
- I managed customers Via inbound calls, outbound calls, or through the
- Internet depending upon Client requirements
- Provided customer service support and resolution of Routine problems regarding client's product or services.
Sales Associate
Belk’s Northlake Mall
Charlotte, NC
02.2008 - 11.2009
- Provided the customer an exceptional shopping experience
- Represented both the vendor and Belk cooperation which reported directly to the Area Sales Manager
- This is the place for a brief summary of your key responsibilities and accomplishments.
Pharmacy Technician
CVS PHARMACY
CHARLOTTE, NC
01.2004 - 12.2006
- 1st point of contact with customers
- I received Written prescriptions and refilled requests and verify that information was Completed and accurate
- Answered telephones and responding to questions and request, I also worked hand and hand with a variety of insurance Companies
Education
EDU 119 - Early Childhood Education
Central Piedmont Community College
Charlotte, NCMED Tech Certificate - undefined
2003
Diploma - undefined
Independence High School
2001
Skills
- SKILLS & ABILITIES
- Data entry (45 WPM)
- Customer Services (10 years)
- Supervisory role (2 years)
Timeline
Floater Teacher/ After School Teacher
Marizetta Kerry Child Development
05.2018 - 02.2020
Customer Support Associate
CONVERGY’S TELECOMMUNICATION
10.2014 - 12.2016
Sales Associate
Belk’s Northlake Mall
02.2008 - 11.2009
Pharmacy Technician
CVS PHARMACY
01.2004 - 12.2006
EDU 119 - Early Childhood Education
Central Piedmont Community College
MED Tech Certificate - undefined
Diploma - undefined
Independence High School
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