Michael Proctor
Austin,TX
Summary
Results-driven professional with a proven track record in enhancing customer satisfaction and streamlining operations at Principle Distribution. Expertise in technology troubleshooting and maintenance, combined with strong collaborative leadership skills, led to significant improvements in service delivery. Proficient in customer support and facilities management, achieving remarkable efficiency in product deployment and maintenance schedules. Seeking to leverage these skills in a career transition to property management.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Delivery Driver
Principle Distribution
Austin, USA
07.2021 - Current
- Facilitated transportation of stock across the Austin area.
- Managed and processed customer online purchases efficiently.
- Managed loading and unloading of various equipment.
Building Attendant
SP Events Professional
Austin, USA
01.2018 - Current
- Maintained a well-organized and safe work environment.
- Executed maintenance services.
- Managed timely restocking and availability of refreshments.
- Monitored activities to prevent unauthorized access or loss.
- Executed preventive maintenance programs according to established schedules.
Sales/Owner Operator
Computer Tech
Austin, USA
01.2003 - Current
- Researched market trends to identify high-demand products.
- Executed customer-focused sales strategies to meet business goals.
- Delivered tailored marketing solutions aligned with organizational goals.
- Resolved technical challenges related to hardware and software systems.
- Coordinated deployment of updated software solutions.
- Replaced defective computer components.
Education
Certified Apartment Leasing Professional -
Goodwill Career & Technical Academy
Austin, TX11.2024
Administrative Assistant -
Southern Careers Institute
Austin, TXAccounting -
Southern Careers Institute
Austin, TXBusiness Administration -
Temple College Business
Temple, TXSkills
- Customer Support Expertise
- Maintenance Skills
- Facilities Management
- Routine Maintenance Procedures
- Benefit-Oriented Sales Techniques
- Customer Account Coordination
- Expertise in Product Features
- Collaborative Leadership
- Apartment Leasing Software
- Microsoft Office Suite
- Technology & Software Troubleshooting
Certification
- Certified Apartment Leasing Professional Graduate Nov. 2024
Goodwill Career & Technical Academy, Austin, TX
Timeline
Delivery Driver
Principle Distribution
07.2021 - Current
Building Attendant
SP Events Professional
01.2018 - Current
Sales/Owner Operator
Computer Tech
01.2003 - Current
Certified Apartment Leasing Professional -
Goodwill Career & Technical Academy
Administrative Assistant -
Southern Careers Institute
Accounting -
Southern Careers Institute
Business Administration -
Temple College Business
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