ZaKoria Alston
Clarksville,TN
Summary
Dedicated manager with a strong focus on customer relationship management, accurate record-keeping, and risk aversion. Proven ability to enhance consumer satisfaction and streamline property operations.
Overview
4
4
years of professional experience
Work History
Commercial Property Manager
Millan Enterprises
Clarksville, TN
01.2025 - Current
- Coordinated property inspections to assess maintenance needs and tenant satisfaction.
- Supported budgeting processes by tracking operational expenses and vendor invoices.
- Maintained accurate records of property management documents and tenant interactions.
- Managed day-to-day operations of commercial properties including scheduling repairs and responding to emergencies.
Property Manager
Dyer Managment
Nashville, Tennessee
12.2021 - 01.2025
- Handle tenant concerns promptly and appropriately.
- Communicated effectively with owners, residents, and on-site associates.
- Maintain positive landlord-tenant relationships, ensuring clear communication, and prompt resolution of any disputes.
- Complete the move-in and move-out flow, conduct regular property inspections, identify areas for improvement, and proactively address potential safety hazards.
- Coordinate with maintenance to ensure the timely completion of repairs, minimizing downtime for tenants, and maintaining property aesthetics.
- Preparing and organizing leases and renewal documents.
Front Desk Auditor
Holiday Inn Express Hotel Suites
Franklin, TN
08.2022 - 08.2023
- Participated in regular meetings with hotel management to discuss strategies for improving the guest experience and overall performance metrics.
- Handled the cash drawer responsibly, performing regular reconciliations as required by company policy.
- Maintained a high level of accuracy in processing financial transactions for guest stays, room charges, and additional services.
- Prepared daily reports on occupancy, financial transactions, and guest-related issues for management review, facilitating informed decision-making.
Education
High School Diploma -
Appleton West High School
Appleton, WI06-2019
Some College (No Degree) - Agricultural Science
Austin Peay State University
Clarksville, TNSkills
- Attention to detail
- Team collaboration
- Exceptional oral and written communication skills
- Customer relationship management
- Accurate and proficient record-keeping
- Risk aversion recommendations
Timeline
Commercial Property Manager
Millan Enterprises
01.2025 - Current
Front Desk Auditor
Holiday Inn Express Hotel Suites
08.2022 - 08.2023
Property Manager
Dyer Managment
12.2021 - 01.2025
High School Diploma -
Appleton West High School
Some College (No Degree) - Agricultural Science
Austin Peay State University