Za'kyah Lewis
Winston-Salem,North Carolina
Summary
I am ambitious with strong communication and problem-solving strengths. Bringing reliability, initiative, and a positive attitude to new challenges. Eager as well to contribute to team success and support overall workplace goals.
Overview
3
3
years of professional experience
Work History
Team Member
Domino's Pizza
Winston-Salem, NC
08 2025 - Current
- Prepared and assembled food items according to company standards.
- Operated point-of-sale system for accurate order processing.
- Maintained cleanliness and organization in kitchen and dining areas.
- Collaborated with team members to ensure timely service delivery.
- Contributed to team success by completing jobs quickly and accurately.
- Handled cash register operations, ensuring accurate cash handling.
- Worked different stations to provide optimal coverage and meet production goals.
Guest Service Leader
Lowe's Foods
Winston-Salem, NC
11 2024 - 07 2025
- Delivered exceptional customer service by promptly addressing inquiries and resolving issues.
- Collaborated with management to enhance in-store promotions and improve overall customer experience.
- Handled cash transactions accurately and efficiently at the register during busy hours.
- Assisted in training new staff on operational procedures and customer engagement techniques.
- Coordinated merchandise displays to enhance store aesthetics and improve product visibility.
- Monitored inventory levels of supplies, coordinating with vendors to restock items as necessary while controlling costs effectively.
- Established a welcoming atmosphere in the lobby area by maintaining its cleanliness and ensuring the availability of helpful resources like local guides or attraction brochures.
- Led daily operations of guest service team, ensuring exceptional customer experiences.
- Coordinated with various departments to address guest requests quickly and efficiently.
- Communicated with managers to discuss employee performance, report violations and assist with policy enforcement.
Team Worker
Tropical Smoothie
Winston-Salem, NC
09.2024 - 11.2024
- Prepared smoothies and food items according to established recipes, ensuring quality standards.
- Monitored inventory levels, restocking supplies as needed to maintain operational efficiency.
- Implemented best practices for food safety and hygiene compliance during daily operations.
- Cleaned front and back areas of restaurant according to strict company standards.
- Pursued learning opportunities to advance knowledge and take on leadership position.
- Developed strong working relationships with teammates based on mutual respect, trust, and effective communication.
Team Member
Culver's Restaurant
Kernersville, NC
01.2023 - 06.2023
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Enhanced store presentation through regular cleaning, restocking, and merchandise arrangement.
Sales Associate
Ego Beauty
Winston-Salem, NC
04 2022 - 08 2022
- Assisted customers in product selection, enhancing overall shopping experience.
- Managed inventory levels, ensuring optimal stock availability for sales.
- Utilized point-of-sale systems for transactions and customer data management.
- Trained new team members on product knowledge and customer service techniques.
- Resolved customer inquiries and complaints, fostering positive brand relationships.
- Collaborated with team members to meet sales targets and improve store performance.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
High School Diploma - General Education
East Forsyth Highschool
Kernersville, NC06.2023
Skills
- Customer service
- Positive attitude
- Patience and empathy
- Safety awareness
- Teamwork and collaboration
- Homework assistance
- Clear communication
- Flexible schedule
- Organizing work stations
- Computer skills
- Problem resolution
- Routine management
Accomplishments
- First person in my family to graduate early
Languages
English
Native or Bilingual
Timeline
Team Worker
Tropical Smoothie
09.2024 - 11.2024
Team Member
Culver's Restaurant
01.2023 - 06.2023
Team Member
Domino's Pizza
08 2025 - Current
Guest Service Leader
Lowe's Foods
11 2024 - 07 2025
Sales Associate
Ego Beauty
04 2022 - 08 2022
High School Diploma - General Education
East Forsyth Highschool