Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Zaley Lynde

Auburn

Summary

Friendly and upbeat, bringing a positive attitude to customer interactions. Committed to customer service and providing a delightful experience. Learns systems quickly and is able to resolve issues with ease. Works well with others and loves team effort. Very passionate about art and focuses on providing visitors with lovely experiences.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

Cumberland Farms
09.2024 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Managed cash register, ensuring accurate transactions and safeguarding against losses.

Inventory Manager

Alixa Garcia Studio
01.2023 - 04.2024
  • Maintained safe and secure storage facilities for valuable art pieces, reducing the risk of damage or theft.
  • Assisted in inventory management, accurately cataloging and tracking artwork movements.
  • Pulled, verified, and packaged items for shipment.
  • Enhanced customer satisfaction by resolving shipment issues promptly and professionally.
  • Negotiated favorable freight rates with carriers, leading to reduced transportation costs.

Education

Associate of Science - Interactive Media - Game Design

Quinsigamond Community College
Worcester, MA
05-2027

High School Diploma -

Auburn High School
Auburn, MA
05-2023

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Customer assistance
  • Cash handling
  • Conflict resolution
  • Customer support
  • Customer complaint resolution

Languages

Spanish
Limited Working

Interests

  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Music
  • Graphic Design
  • Photography
  • Video editing

Timeline

Retail Sales Associate

Cumberland Farms
09.2024 - Current

Inventory Manager

Alixa Garcia Studio
01.2023 - 04.2024

Associate of Science - Interactive Media - Game Design

Quinsigamond Community College

High School Diploma -

Auburn High School

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