Zamairy Gonez
Pensacola,FL
Summary
Dynamic Cleaning Manager with a proven track record at M&C Clean Team, enhancing cleanliness and team efficiency by overhauling procedures and fostering a culture of continuous improvement. Expert in chemical handling and sanitation standards, I excel in customer service, ensuring high satisfaction levels. Skilled in training and mentoring, I significantly boost operational outcomes through strategic planning and fiscal management.
Overview
6
6
years of professional experience
Work History
Cleaning Manager
M&C Clean Team
Pensacola, FL
02.2019 - Current
- Improved overall cleanliness by implementing efficient cleaning procedures and utilizing appropriate tools and equipment.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
- Managed budgets effectively, tracking expenses and making necessary adjustments to maintain fiscal responsibility.
- Increased team efficiency through regular communication of expectations, goals, and progress updates to staff members.
- Facilitated teamwork among employees through regular meetings focused on problem-solving, goal-setting, and celebrating achievements.
Sales Associate
Foot Locker
Pensacola, FL
03.2022 - 09.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
Associates Degree -
Pensacola State College
Pensacola, FLHighschool Diploma -
West Florida High School/Technical
Pensacola, FL05.2023
Skills
Workload prioritization
Chemical Handling
Health and Safety Knowledge
Customer Service
Cleaning and sanitation
Training and mentoring
Cleaning techniques
Sanitation Standards
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
Foot Locker
03.2022 - 09.2022
Cleaning Manager
M&C Clean Team
02.2019 - Current
Associates Degree -
Pensacola State College
Highschool Diploma -
West Florida High School/Technical