Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

ZAMAYA MARSHALL

GREENSBORO,NC

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Brings experience and product knowledge to exceed revenue goals. Is professional and friendly with remarkable customer service and sales abilities.

Overview

2
2
years of professional experience

Work History

Store Associate

Finish Line Shoe Store
09.2023 - Current
  • Maintained tidy and organized store to comply with cleanliness standards
  • Greeted customers, helped locate merchandise, and suggested suitable options
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
  • Balanced and organized cash register by handling cash, counting change, and storing coupons

Dormitory Resident Assistant

North Carolina Agricultural And Technical State University
01.2022 - 02.2023
  • Mediated conflict resolution with roommates and other residence hall members to promote peace, order and positive relationships
  • Provided crisis management and intervention during emergency situations
  • Attended, participated, and contributed to monthly staff meetings addressing resident needs
  • Developed and enforced safety policies and procedures to drive safety and well-being of students
  • Coordinated activities and events to create safe, positive and inclusive environment
  • Responded to student inquiries and concerns, offering support and guidance
  • Monitored and inspected residence hall rooms to determine safety and manage maintenance issues
  • Responded to room transfers, incident reports, and maintenance requests
  • Collaborated with other university staff and faculty to provide holistic and comprehensive student experience
  • Promoted culture of respect and understanding among students

Education

Bachelor of Science - Criminal Justice -

North Carolina A & T State University
05.2025

Skills

  • Critical Thinking
  • Teamwork and Collaboration
  • Customer Service
  • Clear and precise Communication
  • Time Management
  • Leadership

Affiliations

  • Chancellor's List Fall 2021, Spring 2022, Fall 2022, Dean's list Spring 2023
  • 3.76 GPA
  • Alpha Lambda Delta Honor Society Member
  • Relevant Coursework: Job Shadow, The Taylor Law Firm Baltimore Maryland: Summer 2023
  • Summer Internship at the Office of Government,Community and Economic Partnerships with John
    Hopkins University June2023-August 2023
  • J.E.W.E.L.S Member (Inducted Fall, 2023)
  • Alpha Kappa Mu honor society (Inducted Fall, 2023)

Timeline

Store Associate

Finish Line Shoe Store
09.2023 - Current

Dormitory Resident Assistant

North Carolina Agricultural And Technical State University
01.2022 - 02.2023

Bachelor of Science - Criminal Justice -

North Carolina A & T State University

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ZAMAYA MARSHALL