Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Languages
Certification
References
Timeline
Work Preference
Generic

Zamir Baylor

Houston,TX

Summary

A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. A hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Network Engineer

Cisco
San Jose, CA
04.2024 - Current
  • Maintain up-to-date software on servers, routers, firewalls, and other network devices.
  • Serve as a vigilant monitor of network performance and promptly addressed any arising issues.
  • Assist users in resolving challenges about their networks with exceptional expertise.
  • Develop comprehensive documentation outlining the network infrastructure and its configuration.
  • Manage the setup and upkeep of network infrastructure components like routers, switches, firewalls, and wireless access points.

Sales Supervisor

Charles Tyrwhitt
Houston, TX
10.2022 - Current
  • Resolved difficult customer situations to ensure prompt and efficient issue resolution.
  • Developed and implemented procedures resulting in increased accuracy of customer orders.
  • Collaborated with team members to plan and execute comprehensive pieces of training for the company's workforce.
  • Identified areas for improvement in the company's products or services by analyzing customer feedback.
  • Identified trends in customer shopping habits and communicated those findings to management.
  • Performed opening and closing duties including counting cash drawers and preparing bank deposits.
  • Developed strategies to increase sales opportunities by utilizing promotional materials, displays, and signage.

Sales Specialist

Vilebrequin
Houston, TX
02.2023 - 06.2024
  • Maintained accurate records of customer interactions and transactions.
  • I resolved customer complaints quickly.
  • I followed up with customers post-sale to ensure satisfaction with their purchase decisions.
  • I gave top-notch service to everyone to provide ample sales opportunities.
  • I have developed key customer relationships to increase sales.

Education

Associate of Science -

DeVry University
Downers Grove, IL
04-2024

High School Diploma -

Miller Grove High School
Lithonia, GA
05-2021

Skills

  • Risk Assessment
  • Infrastructure planning and design
  • Performance Improvement
  • Firewalls and endpoint security
  • Access Control
  • Technical Troubleshooting
  • Effective Communication
  • Strong leadership
  • Team Management
  • Customer Service Management
  • Inventory Monitoring

Accomplishments

  • I've exceeded sales targets.
  • I've achieved 2 promotions 6 months into working with my company.

Affiliations

  • Building websites
  • Property management

Languages

English
Full Professional

Certification

  • Comp TIA+

References

References available upon request.

Timeline

Network Engineer

Cisco
04.2024 - Current

Sales Specialist

Vilebrequin
02.2023 - 06.2024

Sales Supervisor

Charles Tyrwhitt
10.2022 - Current

Associate of Science -

DeVry University

High School Diploma -

Miller Grove High School

Work Preference

Work Type

Full TimePart Time

Work Location

RemoteHybrid

Important To Me

Work-life balanceWork from home optionPaid time offCareer advancementHealthcare benefits

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Zamir Baylor