Zamoria Ellison
Houston,TX
Summary
Reliable and observant with strong sense of responsibility and upbeat attitude. Understanding of safety protocols and emergency response procedures, combined with skills in surveillance and risk assessment. Dedicated to ensuring safe and secure environment.
Overview
3
3
years of professional experience
Work History
Caregiver
At Your Side Home Care
The Woodlands, TX
02.2025 - Current
- Maintained high standards of cleanliness and sanitation through detailed housekeeping, including deep cleaning, surface disinfection, laundry care, and organization of living spaces
- Performed routine and intensive cleaning tasks to ensure a safe, hygienic, and well-maintained home environment for clients
- Managed household upkeep such as meal preparation, grocery shopping, and inventory of essential supplies
- Assisted clients with activities of daily living while maintaining a safe and secure environment
- Safely transferred clients in and out of beds and wheelchairs using proper techniques to prevent injury
- Prepared meals in accordance with dietary restrictions while maintaining food safety practices
- Monitored client conditions and surroundings, identifying potential safety risks and responding appropriately
- Remained calm and responsive in high-stress or urgent situations involving client care
- Implemented safety measures to prevent accidents and promote a secure environment.
Associate (Electronics Department)
Walmart
Spring, TX
05.2024 - 12.2025
- Managed merchandising and inventory control within the electronics department, ensuring accurate product placement and stock organization
- Provided customer-focused assistance by recommending products, answering technical questions, and facilitating purchases
- Operated point-of-sale systems with accuracy while handling transactions and resolving customer concerns
- Supported loss prevention efforts by monitoring high-value merchandise and adhering to company security protocols
- Maintained awareness of surroundings to help prevent theft and ensure a safe shopping environment
- Handled customer concerns professionally, using de-escalation and problem-solving skills when needed
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
Call Representative Intern
METRO
Houston, TX
01.2023 - 08.2023
- Coordinated transportation services across multiple departments, including curb-to-curb, dispatch, reservations, and mobility support programs
- Managed high-volume client communication, ensuring accurate ride scheduling and timely service delivery
- Utilized internal systems to track, update, and confirm transportation requests with a high level of detail and accuracy
- Demonstrated strong problem-solving skills by addressing client concerns and adjusting schedules to meet changing needs
- Maintained professionalism while working in a fast-paced, service-oriented environment
- Assessed situations quickly and communicated effectively during time-sensitive or urgent requests
- Documented interactions and service details accurately, supporting accountability and reporting needs
- Managed high-volume inbound calls, ensuring prompt and accurate responses to customer inquiries.
- Resolved customer issues by providing tailored solutions, enhancing overall satisfaction and loyalty.
Education
Bachelor of Science - Criminal Justice
Sam Houston State University
Huntsville, TX05-2026
Skills
- Legal research and writing
- Knowledge of legal terminology and documentation
- Strong communication and interpersonal skills
- Time management and multitasking
- Attention to detail and organization
- Typing speed: 60–80 WPM with high accuracy
- Microsoft Word, Excel, PowerPoint
- Google Docs (collaboration and document creation)
- Situational awareness & safety monitoring
- Conflict resolution & de-escalation
- Report writing & incident documentation
Timeline
Caregiver
At Your Side Home Care
02.2025 - Current
Associate (Electronics Department)
Walmart
05.2024 - 12.2025
Call Representative Intern
METRO
01.2023 - 08.2023
Bachelor of Science - Criminal Justice
Sam Houston State University
ADDITIONAL
- Criminal Justice background (relevant to security and law enforcement)
- Willing to obtain required certifications (CPI, IAHSS, Security License, BLS)