Jill Cain
Summary
Focused Legal Secretary with solid administrative support background. Pays attention to details as well as considering larger picture when managing court filing procedures and deadlines.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Caregiver
Family Member
04.2019 - 04.2024
- Handled household management tasks like laundry, light housekeeping and grocery shopping leading to a well-maintained living space.
- Maintained a safe and clean environment, reducing the risk of infection or injury.
- Provided 24-hour care for a family member after suffering a stroke.
Server
MCL Restaurant & Bakery
06.2002 - 03.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
Guest Service Representative
Comfort Inn & Suites
08.2001 - 01.2011
- Welcomed guests on arrival, displaying professional and friendly approach.
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Resolved guest complaints and discrepancies in prompt and courteous manner.
- Answered hotel phones with professionalism and directed calls appropriately.
Legal Assistant
John P. Lynaugh & Associates
02.1989 - 01.2002
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Organized documents to manage paper and electronic filing systems of clients.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Supported multiple attorneys simultaneously by efficiently prioritizing tasks according to urgency or deadline requirements.
- Managed general clerical needs such as opening and closing files, scanning sheets and faxing documents.
- Reduced attorney workload through proficient document management, handling correspondence, and performing clerical tasks.
- Screened phone calls to effectively handle less important inquiries and keep senior staff free for more important matters.
- Prepared hourly billing and submitted to Insurance Company client.
- Dram-shop defense, personal injury, Bankruptcy, Workmen's Compensation.
Education
Bachelor of Science - Legal Studies
University of Illinois At Springfield
Springfield, IL06.2025
Associate of Applied Science - Legal Studies
Clovis Community College
Clovis, NM05.2021
Skills
Office Administration
File Management
Calendar Management
Court filings
Legal Research
Document Preparation
Legal writing
Billing and Invoicing
File Organization
Fast Learner
Legal/Court Processes
Task Prioritization
Legal Document Preparation
Certification
- Certified Paralegal
Timeline
Caregiver
Family Member
04.2019 - 04.2024
Server
MCL Restaurant & Bakery
06.2002 - 03.2019
Guest Service Representative
Comfort Inn & Suites
08.2001 - 01.2011
Legal Assistant
John P. Lynaugh & Associates
02.1989 - 01.2002
Bachelor of Science - Legal Studies
University of Illinois At Springfield
Associate of Applied Science - Legal Studies
Clovis Community College