ZaMya Coleman
Memphis,TN
Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Ulta Beauty Inc.
01.2022 - Current
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Demonstrated expertise in various product categories resulting in becoming a go-to resource for customers seeking advice on product selection.
Warehouse Worker
Amazon Fulfillment Center MEM4
11.2020 - 05.2021
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Increased accuracy of inventory records through 100 meticulous documentation and regular audits daily.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Performed general housekeeping and cleaning tasks.
- Completed cycle counts and monthly inventory.
Education
Medical Assistant
Concorde Career College
Memphis, TN04.2024
Associate of Arts - Business Administration
Southwest Tennessee Community College
Memphis, TN05.2021
High School Diploma -
White Station High School
Memphis, TN05.2019
Skills
- CPR Certified
- Medical Terminology
- Clerical Skills/EHR
- ICD/CPT Coding
- OSHA/HIPPA Compliance
- Phlebotomy
- Patient Triage
- Vital Signs
- EKG
- Injection
- Organizational skills
- Team collaboration
- Customer service excellence
- Safety Protocols
- Deadline Adherence
- Punctual and Dependable
Timeline
Retail Sales Associate
Ulta Beauty Inc.
01.2022 - Current
Warehouse Worker
Amazon Fulfillment Center MEM4
11.2020 - 05.2021
Medical Assistant
Concorde Career College
Associate of Arts - Business Administration
Southwest Tennessee Community College
High School Diploma -
White Station High School
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