Zamzam a gure
Columbus,OH
Summary
Responsible Associate partner with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
Overview
4
4
years of professional experience
Work History
Gateway.
central ohio technical College
01.2023 - 05.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing my work
- Scheduled, coordinated and confirmed appointments and meetings.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Trained new staff members in customer service techniques
- Used quick response and dynamic service skills to build relationships with customers and improve customer retention rate.
- Collaborated with staff members to guarantee students received best possible customer service.
FC Associate L1
Amazon SOH3
04.2022 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Teacher's Assistant Intern
One Of My College Courses
08.2022 - 12.2022
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Supported classroom activities, tutoring, and reviewing work.
- Provided instructional support to students unable to attend regular classes.
FC Associate L1
amazon cmh4
03.2020 - 03.2021
- Maintained clean, orderly work environment free of hazards.
- Completed cycle counts and monthly inventory.
Education
Architecture
Central Ohio Technical College
06.2025
High School Diploma -
Greenvally High School
05.2018
Skills
- MS Office
- Problem-Solving
- Analytical Thinking
- Customer Service
- Friendly, Positive Attitude
- Project Planning
- First Aid/CPR
- Research
- File Management
- Scheduling
- Technical Support
- language skill
Professional Training Certificates
SRCS first aid certificate.
Hobbies And Interests
I love to travel! There’s something so exciting and liberating about exploring new places, trying new foods and experiencing different cultures.
Timeline
Gateway.
central ohio technical College
01.2023 - 05.2023
Teacher's Assistant Intern
One Of My College Courses
08.2022 - 12.2022
FC Associate L1
Amazon SOH3
04.2022 - Current
FC Associate L1
amazon cmh4
03.2020 - 03.2021
Architecture
Central Ohio Technical College
High School Diploma -
Greenvally High School
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