Zana Kimura
Honolulu
Summary
Motivated individual with strong work ethic who can work independently and within a team. Strong organizational and team collaboration skills with experience in improving processes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Professional, experienced, and ready to contribute in volunteer capacity. Skilled in team collaboration, adaptable to changing needs, and focused on achieving impactful results. Strong communication, organizational, and interpersonal skills, ensuring reliable support and effective teamwork.
Overview
7
7
years of professional experience
Work History
Informational Specialist
Chaminade University of Honolulu
03.2025 - Current
- Assist with the planning, coordination, and execution of on and off campus programs and
events for students. - Provide quality customer service, communicate effectively, and serve as administrative
support for clubs and organizations - lnformational Specialists serves as liaisons and representatives for the Office of Student Engagement to current and prospective students, faculty, and staff of Chaminade University and provide adequate customer service, programmatic and administrative support for all functions pertaining to the Office of Student Engagement.
- Publicize events and programs sponsored by the Office of Student Engagement.
- Serve as a positive role model for the department and University.
- Keep up to date with campus events/activities
- Answer calls and respond to emails, directing them appropriately.
- Responsible for tracking inventory, general maintenance, and checking out recreational equipment.
- Maintain familiarity with evacuation plans and assist during emergencies as needed.
- Develop an understanding of services, policies, and procedures of the Office of Student Engagement.
- Communicate effectively with other staff members and supervisors.
- Attend and contribute to staff meetings
- Provide a friendly, inclusive, and service-oriented environment for all guests.
Drama Club
Chamiande University of Honolulu Drama Club
09.2023 - Current
- Assisted in the development of comprehensive drama curricula, improving overall club performance and student engagement.
- Promoted upcoming productions using social media platforms and traditional marketing channels like posters or flyers throughout the school campus or wider community area.
- Enhanced student involvement by incorporating various theatrical techniques and activities.
- Facilitated constructive feedback sessions after performances, enabling continuous improvement in acting skills.
- Cultivated a positive and inclusive club environment, encouraging creativity and teamwork among members.
- Recruited new club members through engaging at school, and expanding the program''s reach within the school community.
- Trained students in various aspects of stagecraft such as lighting and sound.
General Merchandise, Closing, Fulfillment
Target
07.2024 - 08.2024
- Maintained a clean and organized workspace, promoting increased productivity and safety for all team members.
- Demonstrated adaptability by quickly learning new systems and processes when required for operational efficiency.
- Followed all safety protocols while working in fast paced and consistency conditions.
- Met or exceeded daily productivity targets consistently, contributing to the company.
- Collaborated with team members to meet the demand of the various orders on each day from prepping the orders to running the orders.
- Enhanced order accuracy by diligently picking and packing items according to customer specifications.
- Increased customer satisfaction by ensuring all picked items were accurate, well-packaged, and undamaged for the customers.
- Participated in ongoing training sessions to stay updated on best practices within the pick-and-pack industry domain.
- Prioritized urgent orders whenever necessary, enabling swift delivery for customers.
- Resolved issues related to incorrect or missing items promptly, ensuring minimal delay in order processing times.
- Ensured timely order fulfillment by efficiently locating and retrieving products in the warehouse.
- Contributed to a positive work environment by actively supporting team members and maintaining open communication channels with management.
- Pulled orders quickly to maintain demanding productivity goals.
- Picked and packed order items.
- Greeted store customers and discussed needs.
- Interacted with guests in friendly and knowledgeable way.
Resident Desk Assistant
Chaminade University Residence Life
04.2024 - 04.2024
- Provided customer service, addressing inquiries promptly and professionally.
- Maintained accurate records with diligent data entry, ensuring information was up-to-date and easily accessible.
- Checked visitors into the building and made sure that they were out of the building by the end of visiting hours.
- Ensured confidentiality of sensitive information through secure storage methods and adherence to company policies.
Part-Time Worker
Bacon Universal
05.2023 - 06.2023
- Worked fast to complete tasks and meet daily tasks.
- Followed instructions and procedures to complete assigned tasks.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Cleaned and straightened work areas to maximize productivity and safety.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Performed general housekeeping and cleaning tasks.
- Operated equipment and machinery safely to prevent accidents.
- Restocked items on shelves and bins to keep inventory available.
- Handled customer inquiries courteously and professionally to enhance satisfaction.
- Gathered, organized and input information into digital database.
Summer Job
06.2021 - 07.2021
- Worked in Inventory, and checked the supplies order number to determine the number of supplies that is left.
Civil Air Patrol Cadet Leader
07.2018 - 03.2020
- Formed different elements to train cadets formation, marching, and how to properly stand at attention.
- Learned and taught about Leadership, Aerospace, and Aviation.
- Teach cadets to be respectful and coordinated civilians.
Volunteer
Food Bank Of Hilo
06.2018 - 08.2018
- Assisted with packing supplies and checking inventory.
- Maintained clean, neat and operational facilities.
- Packed and delivered groceries to people that ordered food supply boxes..
- Supported staff with clerical work and other office tasks.
- Helped with office tasks, taking messages, scanning documents and answering phone inquiries.
Education
Bachelor of Psychology - Psychology
Chaminade University of Honolulu
05.2025
High School Diploma -
Hilo High School
05.2022
Skills
- Team Collaboration
- Verbal and Written Communication
- Telephone Etiquette
- Material Handling
- Adaptability and Dependability
- Energetic and Enthusiastic
- Time Management
- Active Listening
- Message Taking
- Physical Labor
- Loading and Unloading Equipment Procedures
- Customer and Client Relations
- Mail Handling
- Maintaining records
- Information Management
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Attention to detail
- Community service
- Time management
Accomplishments
- Received the rank of Cadet Technical Sargent.
- Achieved award of Honor Cadet by demonstrating excellence in the Encampment Civil Air Patrol program.
- Member of the club organization PsyChi.
References
References upon request.
Timeline
Informational Specialist
Chaminade University of Honolulu
03.2025 - Current
General Merchandise, Closing, Fulfillment
Target
07.2024 - 08.2024
Resident Desk Assistant
Chaminade University Residence Life
04.2024 - 04.2024
Drama Club
Chamiande University of Honolulu Drama Club
09.2023 - Current
Part-Time Worker
Bacon Universal
05.2023 - 06.2023
Summer Job
06.2021 - 07.2021
Civil Air Patrol Cadet Leader
07.2018 - 03.2020
Volunteer
Food Bank Of Hilo
06.2018 - 08.2018
High School Diploma -
Hilo High School
Bachelor of Psychology - Psychology
Chaminade University of Honolulu
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