Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Fiona Yazzie

Page,AZ

Summary

Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Informational Specialist

Glen canyon conservatory
04.2024 - Current
  • Analyzed customer needs and recommended appropriate products or services.
  • Researched and analyzed customer feedback to identify areas of improvement.
  • Identified needs of customers promptly and efficiently.
  • Participated in ongoing training and compliance activities.
  • Displayed strong telephone etiquette, effectively handling difficult calls.

Night Auditor

Baymont
03.2024 - 06.2024
  • Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
  • Oversaw night auditing of daily room occupancy and hotel revenue.
  • Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
  • Kept accounts in balance and ran daily reports to verify totals.

Host

Ranch House Grille
01.2024 - 04.2024
  • Balanced cash drawers at the end of each shift.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Provided customers with accurate wait times and monitored waiting list.

Cashier

Gulf Gas Station
08.2022 - 12.2023
  • Greeted customers and answered any questions they had about the store's products and services.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Processed returns and exchanges of merchandise in accordance with store policies.

Hostess/ Busser

Ranch House Grille
02.2023 - 08.2023
  • Provided excellent customer service by addressing customer needs promptly.
  • Monitored customer satisfaction levels throughout their meal experience.
  • Assisted servers in bussing tables when needed during busy periods.

Remodeler

Walmart
08.2022 - 01.2023
  • Measured rooms accurately before starting any construction project.
  • Removed old siding from exterior walls and replaced it with vinyl siding.
  • Grouted ceramic tiles on bathroom walls and floors for a professional finish.

Hostess/ Busser/Food Runner

Grand Canyon Brewery
03.2022 - 08.2022
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Performed light cleaning duties, such as wiping down tables or sweeping floors.
  • Checked identification of customers prior to serving alcoholic beverages.
  • Resolved any customer complaints or issues quickly and professionally.

Barista

Safeway
08.2021 - 02.2022
  • Developed creative recipes for signature coffees or blended drinks unique to the cafe.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.

Deli Clerk

Walmart
03.2020 - 08.2021
  • Resolved customer complaints in a timely manner while maintaining a polite demeanor.
  • Inspected labels on deli products to verify accuracy of pricing.
  • Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches for customers' orders.

Education

High School Diploma - undefined

Shonto Preparatory Technology High School
Shonto, AZ
05.2019

Skills

  • Problem-Solving
  • Team Collaboration
  • Relationship Building
  • Teamwork and Collaboration
  • Multitasking
  • Goal setting
  • Professionalism
  • Inventory management

Certification

Food handlers

Timeline

Informational Specialist

Glen canyon conservatory
04.2024 - Current

Night Auditor

Baymont
03.2024 - 06.2024

Host

Ranch House Grille
01.2024 - 04.2024

Hostess/ Busser

Ranch House Grille
02.2023 - 08.2023

Cashier

Gulf Gas Station
08.2022 - 12.2023

Remodeler

Walmart
08.2022 - 01.2023

Hostess/ Busser/Food Runner

Grand Canyon Brewery
03.2022 - 08.2022

Barista

Safeway
08.2021 - 02.2022

Deli Clerk

Walmart
03.2020 - 08.2021

High School Diploma - undefined

Shonto Preparatory Technology High School
Fiona Yazzie