Zanayah Thomas
Newark,NJ
Summary
Dynamic Lead Infant Teacher at Clinton Hill Community And Early Childhood Center, skilled in creative teaching and parent-teacher communication. Successfully developed engaging lesson plans that enhanced cognitive growth and emotional security for infants. Proven ability to foster a nurturing environment while training new educators, ensuring high standards of health and safety.
Overview
9
9
years of professional experience
Work History
Lead Infant Teacher
Clinton Hill Community And Early Childhood Center
Newark, NJ
07.2024 - 06.2026
- Developed and implemented age-appropriate lesson plans to foster cognitive and social development.
- Supervised classroom activities, ensuring a safe and nurturing environment for infants.
- Collaborated with parents to provide updates on child progress and address developmental concerns.
- Trained and mentored new teachers on curriculum delivery and classroom management techniques.
- Evaluated individual needs of infants, adapting teaching strategies to support diverse learning styles.
- Established positive relationships with children, promoting emotional security and attachment.
- Organized enrichment activities that encouraged exploration and sensory experiences for infants.
- Participated in staff meetings to discuss program improvements and share best practices for early childhood education.
- Kept classroom and feeding areas clean, neat, and safe.
- Boosted communication skills among infants through engaging storytelling and song sessions.
- Contributed to the emotional growth of infants by providing consistent support, care, and encouragement.
- Enhanced infant development by implementing age-appropriate activities and lessons.
- Developed strong relationships with parents by maintaining open communication channels and providing regular updates on their child''s progress.
Administrative Assistant
Clinton Hill Community And Early Childhood Center
Newark, NJ
01.2022 - 06.2024
- Managed scheduling and appointment coordination for staff and families to ensure efficient operations.
- Assisted in maintaining accurate records of student attendance and enrollment data for compliance purposes.
- Developed and implemented filing systems to enhance document retrieval efficiency within the office.
- Provided administrative support during meetings, including note-taking and agenda preparation to streamline communication.
- Coordinated logistics for events, ensuring all materials were prepared and distributed on time to enhance participation.
- Communicated effectively with parents and staff, addressing inquiries and providing information to foster positive relationships.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
Dispatcher
Amazon/Gbeni Logistics
Newark, NJ
05.2021 - 12.2021
- Coordinated dispatch operations to ensure timely delivery of packages.
- Managed communication between drivers and warehouse staff to optimize routes.
- Monitored real-time tracking systems for efficient load management.
- Assisted in resolving delivery issues through effective problem-solving techniques.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of Number fleet vehicles.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Generated reports to track deliveries and maintain proper records and documentation.
Cashier Team Lead
ShopRite of Newark, NJ
Newark, NJ
10.2019 - 04.2020
- Supervised daily operations of cashier team, ensuring adherence to company policies and customer service standards.
- Trained and mentored new cashiers, fostering skill development and enhancing team performance.
- Managed cash registers, processing transactions accurately and efficiently to minimize customer wait times.
- Resolved customer inquiries and complaints promptly, maintaining high levels of satisfaction and loyalty.
- Coordinated scheduling for cashier staff, optimizing coverage during peak hours to improve efficiency.
- Implemented inventory control measures at checkout area, reducing shrinkage through diligent monitoring practices.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Trained team members on cash register operation and cash handling.
Cashier
Walmart
Union, NJ
05.2017 - 08.2018
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced registers at end of shifts.
- Assisted customers with product inquiries and provided excellent service.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Trained new cashiers on register operations and customer service standards.
- Resolved customer complaints effectively, ensuring satisfaction and loyalty.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Child Developmental Associate - Early Learning And Child Care
Program For Parents
Newark, NJ03-2024
High School Diploma -
American History High School
Newark, NJ06-2014
Skills
- Creative teaching
- Classroom organization
- Health and safety
- Parent-teacher communication
- Infant CPR certification
- Documentation and reporting
- Attention to detail
- Time management
- Dispatching procedures
- Prioritizing calls
- Dispatch coordination
- Office administration
- Administrative support
- Microsoft Word
- File organization
- Clerical support
Timeline
Lead Infant Teacher
Clinton Hill Community And Early Childhood Center
07.2024 - 06.2026
Administrative Assistant
Clinton Hill Community And Early Childhood Center
01.2022 - 06.2024
Dispatcher
Amazon/Gbeni Logistics
05.2021 - 12.2021
Cashier Team Lead
ShopRite of Newark, NJ
10.2019 - 04.2020
Cashier
Walmart
05.2017 - 08.2018
Child Developmental Associate - Early Learning And Child Care
Program For Parents
High School Diploma -
American History High School