Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zander Twigg

Gold Bar,WA

Summary

Driven professional with a proven track record at Walmart, excelling in customer service and regulatory compliance. Demonstrated ability to enhance customer satisfaction and streamline operations, showcasing strong money handling and teamwork skills. Achieved significant improvements in customer engagement and operational efficiency, embodying a results-oriented approach.

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

Walmart
06.2023 - Current
  • Helped customers complete purchases, locate items, and join reward programs.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Fast Food Worker

Pilchuck Drive-In
08.2019 - 11.2019
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Processed orders on POS system and accepted cash and charge payments.
  • Promptly resolved customer complaints, escalating major issues to supervisor.

Education

High School Diploma -

Sultan High School
Sultan, WA
2021

Skills

  • Customer Service
  • Money Handling
  • Regulatory Compliance
  • Loss Prevention
  • Order Processing
  • Customer Assistance
  • Teamwork and Collaboration
  • Time Management

Timeline

Retail Sales Associate

Walmart
06.2023 - Current

Fast Food Worker

Pilchuck Drive-In
08.2019 - 11.2019

High School Diploma -

Sultan High School

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Zander Twigg