Zandrea Erdman
Hampton,IA
Summary
Hardworking professional with proven relationship-building and time management skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
3
3
years of professional experience
Work History
Babysitter
Kylie Ruehlow
Hampton, IA
06.2022 - Current
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
Wait Staff Member
Top Flight Grille
Iowa Falls, Iowa
11.2024 - 07.2025
- Ensured that all orders were taken correctly and in a timely manner.
- Delivered food items to customers at their tables in a friendly, courteous manner.
- Demonstrated knowledge of menu items including ingredients and preparation methods for each dish offered on menu.
- Replenished condiments, utensils, napkins, straws as necessary throughout shift.
- Resolved customer complaints in a professional manner in order to maintain a positive atmosphere.
- Cleared dishes between courses and after guests finished dining.
- Checked back with customers during meals to ensure satisfaction with food and service.
- Performed opening and closing duties such as restocking supplies, cleaning floors.
- Greeted and welcomed customers, providing them with menus.
- Provided excellent customer service to guests, ensuring they had an enjoyable experience.
- Maintained cleanliness of work area throughout shift by wiping down surfaces, emptying garbage cans.
- Bussed tables quickly and efficiently while maintaining a neat appearance of the dining area.
- Managed multiple tasks simultaneously while remaining organized under pressure.
- Assisted other wait staff members as needed, such as refilling beverages or delivering food to tables.
- Cleaned tables and chairs to prepare dining area for next customers.
Dietary Aide
Rehabilitation Center of Hampton
Hampton, IA
11.2023 - 02.2024
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Followed all food safety regulations while preparing meals for patients.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
Education
High School Diploma -
Hampton Dumont Cal High School
Hampton, IA05-2025
Skills
- Patience and empathy
- Problem-solving
- Time management
- Strong work ethic
- Following directions
- Dependability
- Multitasking
Accomplishments
I was apart of a 4 time state champion team for Prostart, which is cooking. Making it to nationals.
Timeline
Wait Staff Member
Top Flight Grille
11.2024 - 07.2025
Dietary Aide
Rehabilitation Center of Hampton
11.2023 - 02.2024
Babysitter
Kylie Ruehlow
06.2022 - Current
High School Diploma -
Hampton Dumont Cal High School