Zandria Kathol
Englewood,CO
Summary
Motivated and dependable professional with experience in customer service and youth instruction. Strong communicator who excels in collaborative environments and builds positive relationships with customers, students, and colleagues. Recognized for adaptability, a strong work ethic, and the ability to quickly learn new responsibilities while maintaining professionalism, reliability, and a drive to contribute meaningful results in every role.
Overview
4
4
years of professional experience
Work History
Server
The South Restaurant
Englewood, Colorado
06.2023 - Current
- Provided attentive and personable customer service by taking food and beverage orders, ensuring accuracy, and delivering a positive dining experience.
- Maintained knowledge of menu items and specials to answer guest questions and provide recommendations.
- Maintained a clean, organized, and welcoming dining environment by completing routine cleaning tasks and upholding health and safety standards.
- Greeted guests, managed waitlists, and coordinated seating to promote efficient service and minimize wait times during busy shifts.
- Supported new team members by providing training on restaurant procedures, service standards, and customer service practices.
R Youth Athletic Instructor
Englewood Recreation Center
City of Englewood, CO
07.2022 - 02.2025
- Planned and instructed age-appropriate dance and tumbling/gymnastics classes for children ages 2–10, adapting lessons to meet a range of developmental and skill levels.
- Encouraged skill growth, confidence, and coordination through engaging instruction.
- Maintained a safe, organized learning environment by ensuring proper equipment setup, inspection, and adherence to safety standards.
- Prepared students for seasonal dance recitals by coordinating rehearsals and supporting performances held each summer and winter.
Education
Bachelor's Degree - Criminal Justice And Criminology
Metropolitan State University of Denver
05-2028
High School Diploma -
Heritage High School
1401 West Geddes Avenue Littleton, CO 8012005-2024
Skills
- Leadership and Team Collaboration
- Strong Written and Verbal Communication
- Conflict Resolution and Problem-Solving
- Adaptability in Fast-Paced Environments
- Dependability and Accountability
- Time Management and Organization
Accomplishments
- Girl Scouts Bronze and Silver Awards — Recognized for leadership, teamwork, and community involvement through the planning and completion of community service projects.
- Department of Criminal Justice & Criminology Honor Roll, Metropolitan State University of Denver — Earned Honor Roll distinction in Fall 2024 semester for maintaining a high GPA and demonstrating academic excellence.
- Department of Criminal Justice & Criminology Honor Roll, Metropolitan State University of Denver — Earned Honor Roll distinction in Spring 2026 semester for maintaining a high GPA and demonstrating academic excellence.
Timeline
Server
The South Restaurant
06.2023 - Current
R Youth Athletic Instructor
Englewood Recreation Center
07.2022 - 02.2025
Bachelor's Degree - Criminal Justice And Criminology
Metropolitan State University of Denver
High School Diploma -
Heritage High School