Zane Brown
Longview
Summary
Dedicated professional with strong customer service and problem resolution skills. Experienced in enhancing customer satisfaction and team collaboration in retail environments. Ready to drive impactful strategies in customer engagement.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Produce Partner
Brookshire's Grocery
Longview
01.2026 - Current
- Collaborated with team to develop and implement customer service strategies that improved in-store experiences.
- Assisted in managing inventory and replenishing stock to ensure product availability.
- Engaged customers by promptly addressing inquiries and resolving issues to enhance satisfaction.
- Maintained cleanliness and organization of the sales floor for optimal shopping experience.
Parking Lot Attendant
Brookshire's Grocery
Longview
09.2025 - 01.2026
- Provided excellent customer service during peak hours.
- Addressed customer complaints professionally, reinforcing company policies and improving satisfaction.
- Coordinated with team members to facilitate efficient operations.
- Ensured cleanliness of parking area and surrounding spaces to enhance customer experience.
Education
Associate of Applied Science - Process Technology
Kilgore College
Kilgore, TX05-2027
High School Diploma -
Longview Early Graduation High School/LEAD Academy
Longview, TX01-2025
Skills
- Process optimization
- Problem resolution
- Equipment maintenance
- Customer service
- Team collaboration
- Certified in CPR/AED
Certification
- CPR and AED Certified, American Heart Association, 2025
Timeline
Produce Partner
Brookshire's Grocery
01.2026 - Current
Parking Lot Attendant
Brookshire's Grocery
09.2025 - 01.2026
Associate of Applied Science - Process Technology
Kilgore College
High School Diploma -
Longview Early Graduation High School/LEAD Academy