Summary
Overview
Work History
Education
Skills
Timeline
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Zane Clifton

Cary,NC

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

8
8
years of professional experience

Work History

Car Rental Manager

Clifton Rentals
Cary, NC
03.2021 - Current
  • Managed daily operations of the car rental business, including customer service, fleet management and financial reporting.
  • Developed and implemented strategies to increase customer satisfaction and loyalty while reducing operating costs.
  • Maintained detailed records of all rentals and returned vehicles, ensuring accuracy in billing statements.
  • Reviewed rental contracts on a daily basis to ensure compliance with state regulations and industry standards.
  • Resolved customer complaints promptly, providing excellent customer service at all times.

Cashier

Biscuitville
Cary, NC
01.2018 - 09.2020
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Answered customer inquiries regarding store policies and procedures.
  • Issued receipts, refunds, credits or change due to customers.

Cashier

Target
Morrisville, NC
02.2017 - 11.2017
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.

Education

High School Diploma -

Green Hope High School
Cary, NC
05-2016

Skills

  • Customer Retention Strategies
  • Marketing strategy implementation
  • Policy Enforcement
  • Team leadership abilities
  • Staff Training and Development
  • Goal Setting and Achievement

Timeline

Car Rental Manager

Clifton Rentals
03.2021 - Current

Cashier

Biscuitville
01.2018 - 09.2020

Cashier

Target
02.2017 - 11.2017

High School Diploma -

Green Hope High School

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Zane Clifton