Summary
Overview
Work History
Education
Skills
Timeline
Bartender

Zane Garcia

Server/Busser
Longmont,CO

Summary

I am a dynamic food service professional with a strong work ethic and exceptional guest relations skills, honed at The Pumphouse. I have proven my ability to enhance customer satisfaction through effective upselling techniques and meticulous order accuracy. While managing high-volume dining environments and maintaining attention to detail and ensuring compliance with health standards. In addition, I am a

reliable Busser with strong background in maintaining cleanliness and assisting waitstaff in busy dining environments. Consistently contributed to smooth service flow by efficiently clearing tables and resetting dining areas. Demonstrated teamwork and attention to detail through effective communication and adherence to restaurant standards.

Overview

4
4
years of professional experience

Work History

Busser/Server

The Pumphouse
08.2023 - Current
  • Supported dining operations by clearing tables and resetting for new guests.
  • Assisted in maintaining cleanliness throughout the dining area and service stations.
  • Learned and adhered to health and safety regulations within the restaurant environment.
  • Provided exceptional customer service, ensuring guest satisfaction and addressing inquiries promptly.
  • Managed accurate order taking and delivery, maintaining high standards of quality and presentation.
  • Checked guests' identification before serving alcoholic beverages.
  • Adapted quickly to changing environments during peak hours, demonstrating strong multitasking skills.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Adapted to the fast-paced environment with ease, allowing for a smoother and neater flow within the workspace.
  • Enhanced team efficiency, collaborating effectively in high-pressure settings.

Landscape Worker

CU Boulder Environmental Center
05.2023 - 08.2023
  • Operated landscaping tools and equipment to ensure efficient project completion.
  • Assisted in the design and installation of garden layouts, enhancing aesthetic appeal.
  • Maintained landscape features by pruning, weeding, and mulching to promote healthy growth.
  • Trained new staff on safe equipment operation and proper landscaping techniques.
  • Monitored plant health and identified pest issues, implementing appropriate solutions promptly.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Handled hedge, bush, and shrub trimming.
  • Performed planting, watering, mulching, and edging of lawns.
  • Applied mulch and other soil amendments to improve plant growth conditions while also controlling weeds and retaining moisture levels.

Food Service Worker

McDonald's
07.2021 - 05.2023
  • Operated kitchen equipment efficiently, adhering to safety and sanitation standards.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Enhanced team efficiency with streamlined food preparation processes.
  • Increased repeat business with high standards of food quality and service.
  • Reduced food preparation times by organizing workstations effectively.

Education

GED -

Skyline High School
Longmont, CO

Skills

  • Attention to detail
  • Time management
  • Table bussing
  • Food running
  • Guest relations
  • Strong work ethic
  • Cash handling
  • Guest engagement
  • Menu memorization
  • High volume dining
  • Sales techniques
  • Order accuracy

Team collaboration

Timeline

Busser/Server

The Pumphouse
08.2023 - Current

Landscape Worker

CU Boulder Environmental Center
05.2023 - 08.2023

Food Service Worker

McDonald's
07.2021 - 05.2023

GED -

Skyline High School

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Zane GarciaServer/Busser