Kayla Hernandez Urena
Port Jefferson Station,NY
Summary
Friendly and efficient professional with restaurant and childcare experience. Skilled in greeting guests, managing multiple tasks, and supporting smooth front-of-house operations in busy restaurant settings.
Overview
6
6
years of professional experience
Work History
Busser/server
Amici's Restaurant
07.2020 - Current
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Cleared and reset tables promptly, ensuring readiness for new guests.
- Trained new staff in bussing and cleaning procedures.
- Managed multiple tables efficiently, enhancing guest satisfaction and experience.
- Anticipated customer needs, providing personalized recommendations to enhance dining experience.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Infant/toddler Teacher
The Children’s Community Head Start Program
07.2022 - Current
- Created engaging lesson plans to foster early childhood development.
- Implemented daily routines that promote learning and social interaction.
- Collaborated with parents to enhance children's educational experiences.
- Maintained a safe and nurturing classroom environment conducive to learning.
- Assisted in maintaining a clean, organized classroom that met required health and safety standards according to state regulations.
- Led small group activities designed to enhance language skills, fine motor abilities, and problem-solving techniques among toddlers.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
Busser
Due Baci Italian Restaurant
12.2019 - 03.2020
- Responded promptly to customer requests for additional items or assistance.
- Adapted quickly to changing priorities in a fast-paced environment, ensuring timely service delivery.
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Education
Associate of Science - Early Childhood Education
Suffolk County Community College
Selden, NY05.2023
Skills
Customer service
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Infant/toddler Teacher
The Children’s Community Head Start Program
07.2022 - Current
Busser/server
Amici's Restaurant
07.2020 - Current
Busser
Due Baci Italian Restaurant
12.2019 - 03.2020
Associate of Science - Early Childhood Education
Suffolk County Community College