Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
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Zane Hopen

Edmonds,WA

Summary

Dynamic account manager and communicator with a proven track record in driving sales growth and managing complex projects. Passionate about using creative storytelling and purpose-driven content to get results, I always strive to grow relationships in tandem with the greater goal of the company.

Overview

7
7
years of professional experience

Work History

Program Administrator

Creative Foam
Mukilteo, WA
02.2024 - Current
  • Managed dozens of projects through the entirety of the manufacturing process from winning the sale to mass production in the healthcare, recreational, industrial, and consumer goods spaces.
  • Achieved notable business growth with increased sales from both new and established clientele.
  • Collaborated with other departments across 13 North American sites to ensure efficient operations of the program.
  • Prepared weekly reports summarizing progress towards goals and objectives of the program.
  • Monitored program operations for compliance with policies and procedures, applicable standards and relevant contractual policy.
  • Organized and maintained documents, files and records relevant to any given project related to compliance, accounting, project completion, and more.
  • Managed day-to-day operations associated with running a successful program including but not limited to ensuring production progress aligns with customers' expected timeline, updating customers with any and all news, providing pricing requests in a timely manner, finding solutions on the fly, and making sure the project remains in alignment with the customer's vision and company's mission.

Account Manager

Ziply Fiber
Everett, WA
08.2023 - 01.2024
  • Sold Ziply's premium fiber internet services to residents among a portfolio of 150+ apartments complexes, condominiums, and other multi-family residences.
  • Hosted informational events and presented products and services to residents and property management.
  • Maintained an in-depth knowledge of industry trends, competitors, and market conditions to provide strategic advice to clients.
  • Managed large territory spanning from Shoreline to Everett building relationships with property management and always being on-call for questions related to Ziply service.
  • Created marketing material in the form of flyers, custom business cards, and more to enhance sales opportunities.

Director of Communications

Basketball Travelers
Edmonds, WA
09.2019 - 04.2023
  • Organized and managed high-profile sporting events in 10 different states/countries for groups of up to 800 people.
  • Designed and produced all branding and marketing material including digital ads, physical event programs, posters and banners, social media graphics, and more for ESPN-broadcasted events.
  • Achieved record engagement on all social media channels in consecutive years managing the US Virgin Islands Paradise Jam social channels, while simultaneously handling all photo, video, and written content duties.
  • Organized all facets of international sports travel for dozens of collegiate Division I basketball programs annually, including travel, accommodations, food and beverage, transportation, sightseeing/excursions, and competition.

Multimedia Journalist

KPVI News 6
Pocatello, ID
01.2018 - 08.2019
  • Developed connections with public relations contacts, providing exemplary sources for news stories.
  • Analyzed and interpreted news and information received from various sources to broadcast information.
  • Gathered information and developed perspectives about news subjects through research, interviews and observation.
  • Shot, edited, wrote, and presented comprehensive news segments for multiple media formats.

Education

Bachelor of Arts - Journalism And Mass Communication

Arizona State University
Tempe, AZ
12-2018

Skills

  • Project management
  • Sales growth
  • Adobe Creative Cloud and Microsoft Office products
  • Cross-department collaboration
  • Event management
  • Creative storytelling
  • Effective communication
  • Marketing and promotion
  • Relationship building
  • Compliance management
  • Video/photo editing

Affiliations

  • Assistant boys varsity basketball coach at Shorewood High School

Accomplishments

  • In charge of both initiatives, increased social media engagement and partner ad-spend each year putting on the US Virgin Islands Paradise Jam college basketball tournament on ESPN.
  • Generated double the revenue from existing accounts in first year managing them at Creative Foam.

References

References available upon request.

Timeline

Program Administrator

Creative Foam
02.2024 - Current

Account Manager

Ziply Fiber
08.2023 - 01.2024

Director of Communications

Basketball Travelers
09.2019 - 04.2023

Multimedia Journalist

KPVI News 6
01.2018 - 08.2019

Bachelor of Arts - Journalism And Mass Communication

Arizona State University

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