Zane Olsen
Spokane,WA
Summary
Driven Supply Chain Specialist with 5 years' experience in overseeing compliance, inventory management, customer care measures and logistics control. Team-oriented collaborator and innovator with a talent in boosting revenues by creating production, quality checks and protocols. Loyal and dependable team leader seeking an opportunity to employ a strong background as a Supply chain coordinator to an outstanding company.
Overview
12
12
years of professional experience
Work History
Hearth and Outdoor Product Specialist Lead
Tri State Distributors
02.2020 - Current
- Provide support services for small Hearth and Outdoor businesses from sales, technical, and inventory management.
- Input customer orders providing prompt expectations on fulfillment, costs and shipping methods.
- Communicate with purchasing department on projected sales and inventory demands across 5 warehouses on the west coast.
- Communicate, troubleshoot, and resolve all quality and technical issues with vendors and customers to ensure good service for the customer base.
- Lead team success by conducting training and creating goals. identified areas that need improvement and guided employees through to success.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Installer
Spokane Fireplace & Home
12.2012 - 02.2020
- Maintained schedule of appointments maintaining both quality and speed of service
- Maintained positive relationships with all customers
- Responsible for wide variety of duties including, gas pipe fitting, appliance installation, basic carpentry, exhaust installation, minor building repair
- Performed additional responsibilities and worked extended hours to meet project deadlines at 90% ontime completion rate
- Provided accurate measurements and estimates for all projects
Logistics Operator
Exotic Metals Forming Company LLC
05.2019 - 10.2019
- Drafted and managed work and shipping orders, bills of lading and shipping route materials for accurate and compliant recordkeeping
- Packed, secured, labeled and applied postage to materials to prepare items for shipment
- Created and deployed best practices to improve efficiency and reduce defects utilizing LEAN and 5S principals
- Evaluated components and final products against quality standards and manufacturing specifications
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems
Support Services - Supply Chain Buyer Planner
Spherion Staffing - Triumph Composite Systems
07.2017 - 01.2019
- Reviewed processing schedules and production orders concerning inventory requirements, staffing requirements, work procedures, and duty assignments, considering budgetary limitations and time constraints
- Collaborated with quality control and other staff to address production issues
- Oversaw production process and managed production schedules utilizing both LEAN and 5S principles
Order Selector - Buyer
Jensen Distribution Services
05.2014 - 06.2017
- Picked products for specific routes according to pick sheets
- Divided cargo received by account Number and intended location
- Led warehouse improvement initiatives to advance operational efficiencies
- Determined lowest possible cost, factoring in quality and reliability and negotiated favorable contracts
- Tracked inventory shipments and prepared spreadsheets detailing item information for over $1.5 million of inventory
- Reviewed proposals, qualified vendors and recommended optimal suppliers
- Forecasted purchasing trends and improved merchandising strategies
- Debited vendors for discrepancies of missing and damaged product
AT&T Tech. Support Agent Team Lead
West Business Solutions
10.2011 - 05.2014
- Identified and solved technical issues with diagnostic tools
- Managed call flow and responded to technical support needs of customers
- Enthusiastically participated in job related training
- Evaluated 20+ employees regarding skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills
- Established open and professional relationships with team members which helped resolve issues and conflicts quickly
Education
Associate of Applied Science - Fire Science
Spokane Community College
Spokane, WA06.2011
Bachelor of Science - Liberal Arts And Sciences
Eastern Washington University
Cheney, WA06.2009
High School Diploma -
Freeman High School
Rockford, WA06.2006
Skills
- Project Management
- Supply chain and resource management
- Microsoft Office
- Organizational skills
- Professional demeanor
- Team building
- Excellent planner and coordinator
- Data entry
Accomplishments
- Eagle Scout - 2005: Achieved the Eagle Scout rank in the Boy Scouts of America
- Courage Award - 2006: Received award for demonstrating courage through high school
Timeline
Hearth and Outdoor Product Specialist Lead
Tri State Distributors
02.2020 - Current
Logistics Operator
Exotic Metals Forming Company LLC
05.2019 - 10.2019
Support Services - Supply Chain Buyer Planner
Spherion Staffing - Triumph Composite Systems
07.2017 - 01.2019
Order Selector - Buyer
Jensen Distribution Services
05.2014 - 06.2017
Installer
Spokane Fireplace & Home
12.2012 - 02.2020
AT&T Tech. Support Agent Team Lead
West Business Solutions
10.2011 - 05.2014
Associate of Applied Science - Fire Science
Spokane Community College
Bachelor of Science - Liberal Arts And Sciences
Eastern Washington University
High School Diploma -
Freeman High School
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