Zane Tally
8455 Boardwalk Trail Dr Apt. 201, Temple Terrace
Summary
Dedicated Account Executive recognized for exceptional relationship management and effective communication skills. Committed to leveraging CRM expertise to drive operational efficiency and foster long-term client engagement.
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Overview
7
7
years of professional experience
Work History
Account Executive
CSM Companies Inc. - Florida Kenworth LLC
Tampa, FL
03.2025 - Current
- Developed and maintained strong client relationships to drive satisfaction and repeat business.
- Executed sales strategies effectively, contributing to overall revenue growth for assigned accounts.
- Collaborated with team members to streamline communication and enhance service delivery efficiency.
- Analyzed customer needs and proposed tailored solutions that aligned with business objectives.
Corporate Buyer/Seller
American Motors
Commerce City, CO
09.2024 - 02.2025
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Utilized CRM software to track customer interactions and streamline follow-up processes.
- Assisted in identifying customer needs and recommending appropriate solutions to increase satisfaction.
- Managed post-sale support ensuring timely resolution of issues and fostering long-term relationships.
- Participated in training sessions to improve sales techniques and stay updated on industry trends.
- Utilized social media platforms to engage with potential customers and build brand awareness.
Vehicle Sales Manager
Ryder Systems, Inc.
Commerce City, CO
10.2020 - 08.2024
- Developed and executed sales strategies to achieve quarterly revenue targets.
- Analyzed market trends to identify new business opportunities and drive growth initiatives.
- Collaborated with marketing to create promotional materials that effectively communicated value propositions.
- Utilized CRM systems to track sales activities, manage leads, and optimize customer relationships.
- Conducted regular performance reviews, providing feedback to enhance team productivity and effectiveness.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Processed vehicle titles and registrations accurately, ensuring compliance with state regulations.
- Maintained organized records of title transactions to support audit readiness and retrieval.
- Managed and motivated employees to be productive and engaged in work.
- Evaluated vendor performance regularly to ensure compliance with quality standards and service levels.
Document Solutions Consultant
ARC Document Solutions
Orlando, FL
07.2019 - 06.2020
- Led client consultations to identify business needs and propose tailored document solutions.
- Implemented CRM tools to track customer interactions and optimize sales performance insights.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Education
Bachelor of Science - Biology
University of North Carolina, Charlotte
Charlotte12-2018
Skills
- Relationship building and management
- Written and verbal communication
- CRM software expertise
- Sales quota achievement
- Staff management
- Operations
- Time management
- Teamwork and collaboration
- Organizational skills
- Multitasking
- Stock management
- Self motivation
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 4 staff members.
RVS VoC Spotlight Award for Excellent Customer Service
I assisted a family purchase their first truck by helping them select the right equipment based on the type of work and routes they were running. This purchase allowed them to start their business and they expressed their satisfaction in a customer survey. Based on their review, my company recognized my service and awarded me the RVS Voc Spotlight Award for Excellent Customer service in 2024.
Timeline
Account Executive
CSM Companies Inc. - Florida Kenworth LLC
03.2025 - Current
Corporate Buyer/Seller
American Motors
09.2024 - 02.2025
Vehicle Sales Manager
Ryder Systems, Inc.
10.2020 - 08.2024
Document Solutions Consultant
ARC Document Solutions
07.2019 - 06.2020
Bachelor of Science - Biology
University of North Carolina, Charlotte