Zane Tilson
Omaha,NE
Summary
HVAC professional with a proven track record at Skradski Heating and Cooling, excelling in customer service and problem-solving. Skilled in installing and troubleshooting systems, I foster strong client relationships, ensuring repeat business. My teamwork and attention to detail drive successful installations and enhance customer satisfaction.
Overview
6
6
years of professional experience
Work History
HVAC Installer
Skradski Heating and Cooling
03.2022 - Current
- Boosted customer loyalty through exceptional follow-up service, addressing any concerns promptly and professionally.
- Simplified intricate HVAC information for better client understanding.
- Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
HVAC Technician
Caniglia
02.2021 - 03.2022
- Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
Construction Worker
Bic
01.2020 - 02.2021
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
Shop Assistant
Dillion Brothers
03.2019 - 01.2020
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
Education
Communications
University of Nebraska, Lincoln
Lincoln, Nebraska, NEBuisness
South East Community Colllege
Skills
- Teamwork and collaboration
- Customer service
- Time management
- Problem-solving skills
- Relationship building
- Positive attitude
Accomplishments
- Managed HVAC installations for commercial clients ensuring the job was completed on time , and within budget.
- Fostered strong client relationships resulting in repeat business and positive reviews
- EPA type 1 certified
Timeline
HVAC Installer
Skradski Heating and Cooling
03.2022 - Current
HVAC Technician
Caniglia
02.2021 - 03.2022
Construction Worker
Bic
01.2020 - 02.2021
Shop Assistant
Dillion Brothers
03.2019 - 01.2020
Communications
University of Nebraska, Lincoln
Buisness
South East Community Colllege