Summary
Overview
Work History
Education
Skills
Volunteer Experience Personal Interests
Core Qualifications Skills
Timeline
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Zanep Alsultani

East Weymouth,MA

Summary

Passionate Relationship Manager dedicated to fostering positive connections with clients, partners, and stakeholders to advance mutual goals within the non-profit sector. Committed to leveraging financial expertise and emotional intelligence to drive impactful fundraising initiatives.

Overview

8
8
years of professional experience

Work History

Relationship Manager

M&T Bank
Boston, MA
09.2021 - Current
  • Cultivated and maintained relationships with donors, sponsors, and community partners to secure financial support for non-profit initiatives
  • Collaborated with cross-functional teams to develop and execute fundraising strategies, events, and campaigns
  • Utilized CRM software to track donor engagement, manage communications, and analyze fundraising performance
  • Provided donors with tailored opportunities for engagement, recognition, and impact within the organization
  • Implemented best practices in donor stewardship and recognition to ensure long-term relationships and sustained support.

Assistant Sales Manager

Boch Nissan
Norwood, MA
02.2019 - 09.2021
  • Contributed to team efforts in achieving sales objectives and promoting products and services
  • Assisted in developing sales strategies and implementing performance improvement techniques
  • Analyzed store performance metrics and presented actionable insights to management for productivity enhancement.

Store Manager

Skechers
Cambridge, MA
04.2016 - 02.2019
  • Managed a team of up to ten staff members, overseeing HR, operations, and administration
  • Aligned store activities with company objectives to drive sales and customer satisfaction.

Education

Bunker Hill Community College
01.2017

Blackstone Milville Regional High School
01.2014

Skills

  • Bilingual (English & Arabic)
  • Proficient in financial planning amidst evolving market conditions
  • Experience in portfolio and customer relationship management (CRM)
  • Certified Notary Public with strong understanding of industry compliance
  • Skilled in research, analysis, and deciphering core information
  • Excellent written and verbal communication abilities
  • Emotional intelligence, empathy, and active listening skills

Volunteer Experience Personal Interests

  • Volunteered with non-profit organizations since 2013, including the WIH Boston Chapter, focusing on serving the homeless and promoting reintegration into society.
  • Co-organized and participated in the #GlobalBloodHeroes campaign, contributing to breaking the world record for blood donations.

Core Qualifications Skills

  • Bilingual (English & multidialectal Arabic)
  • Proficient in financial planning amidst evolving market conditions
  • Experience in portfolio and customer relationship management (CRM)
  • Certified Notary Public with strong understanding of industry compliance
  • Skilled in research, analysis, and deciphering core information
  • Excellent written and verbal communication abilities
  • Emotional intelligence, empathy, and active listening skills

Timeline

Relationship Manager

M&T Bank
09.2021 - Current

Assistant Sales Manager

Boch Nissan
02.2019 - 09.2021

Store Manager

Skechers
04.2016 - 02.2019

Bunker Hill Community College

Blackstone Milville Regional High School
Zanep Alsultani