Zanep Alsultani
East Weymouth,MA
Summary
Passionate Relationship Manager dedicated to fostering positive connections with clients, partners, and stakeholders to advance mutual goals within the non-profit sector. Committed to leveraging financial expertise and emotional intelligence to drive impactful fundraising initiatives.
Overview
8
8
years of professional experience
Work History
Relationship Manager
M&T Bank
Boston, MA
09.2021 - Current
- Cultivated and maintained relationships with donors, sponsors, and community partners to secure financial support for non-profit initiatives
- Collaborated with cross-functional teams to develop and execute fundraising strategies, events, and campaigns
- Utilized CRM software to track donor engagement, manage communications, and analyze fundraising performance
- Provided donors with tailored opportunities for engagement, recognition, and impact within the organization
- Implemented best practices in donor stewardship and recognition to ensure long-term relationships and sustained support.
Assistant Sales Manager
Boch Nissan
Norwood, MA
02.2019 - 09.2021
- Contributed to team efforts in achieving sales objectives and promoting products and services
- Assisted in developing sales strategies and implementing performance improvement techniques
- Analyzed store performance metrics and presented actionable insights to management for productivity enhancement.
Store Manager
Skechers
Cambridge, MA
04.2016 - 02.2019
- Managed a team of up to ten staff members, overseeing HR, operations, and administration
- Aligned store activities with company objectives to drive sales and customer satisfaction.
Education
Bunker Hill Community College
01.2017
Blackstone Milville Regional High School
01.2014
Skills
- Bilingual (English & Arabic)
- Proficient in financial planning amidst evolving market conditions
- Experience in portfolio and customer relationship management (CRM)
- Certified Notary Public with strong understanding of industry compliance
- Skilled in research, analysis, and deciphering core information
- Excellent written and verbal communication abilities
- Emotional intelligence, empathy, and active listening skills
Volunteer Experience Personal Interests
- Volunteered with non-profit organizations since 2013, including the WIH Boston Chapter, focusing on serving the homeless and promoting reintegration into society.
- Co-organized and participated in the #GlobalBloodHeroes campaign, contributing to breaking the world record for blood donations.
Core Qualifications Skills
- Bilingual (English & multidialectal Arabic)
- Proficient in financial planning amidst evolving market conditions
- Experience in portfolio and customer relationship management (CRM)
- Certified Notary Public with strong understanding of industry compliance
- Skilled in research, analysis, and deciphering core information
- Excellent written and verbal communication abilities
- Emotional intelligence, empathy, and active listening skills
Timeline
Relationship Manager
M&T Bank
09.2021 - Current
Assistant Sales Manager
Boch Nissan
02.2019 - 09.2021
Store Manager
Skechers
04.2016 - 02.2019
Bunker Hill Community College
Blackstone Milville Regional High School
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