ASSOCIATES: Transfer in Allied Health -
Lee College
Baytown, TX06.2022
Zaneta Carter
Summary
Highly-skilled phlebotomist with eight years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis. Care-focused Phlebotomist bringing eight-year background in laboratory settings. Accomplished at easing patient anxieties and hitting veins on first attempts. Experienced in skin puncture draws utilizing varied needle gauges and collection techniques tailored to patient need.
Education
Diploma -
Ross S Sterling
Baytown, TX06.2012
Skills
- Patient support
- Sample storage
- Heartsaver First Aid (First Aid)
- Medical History Taking
- Butterfly Venipuncture
- Coin and Currency Counting
- Policies and Procedures
- Professional Demeanor
- Billing and Invoicing
- Bookkeeping
- Verbal and written communication
Timeline
Phlebotomist/ Specimen Processor
Bio Reference Laboratories
05.2022 - Current
Phlebotomist
Quest Diagnostics
02.2017 - 04.2022
Specimen Processor
Mission Diagnostics
06.2015 - 09.2016
Receptionist
H&R Block
01.2015 - 04.2016
Customer Service Cashier
WALMART
01.2011 - 01.2015
ASSOCIATES: Transfer in Allied Health -
Lee College
Diploma -
Ross S Sterling
Work History
Phlebotomist/ Specimen Processor
Bio Reference Laboratories
05.2022 - Current
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Centrifuged blood samples as outlined in clinical protocols.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Assisted in training and onboarding new phlebotomists.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
Phlebotomist
Quest Diagnostics
02.2017 - 04.2022
- Assisted in training and onboarding new phlebotomists.
- Played an integral role in managing inventory levels within the department, ordering necessary supplies while minimizing waste to maintain cost-effective operations.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Reviewed patient records for accuracy and completeness.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Verified proper storage and transportation of specimens to laboratories.
- Centrifuged blood samples as outlined in clinical protocols.
- Developed and implemented strategies to improve phlebotomy processes.
Specimen Processor
Mission Diagnostics
06.2015 - 09.2016
- Coordinated and managed laboratory projects and experiments.
- Troubleshot and resolved equipment and process issues.
- Prepared samples for analysis by performing complex sample preparation tasks.
- Set and oversaw quality assurance guidelines for laboratory work.
- Processed high volumes of time-sensitive specimens without compromising accuracy or quality standards under tight deadlines.
- Centrifugation mastering allowed me to successfully separate plasma from red blood cells.
- Enhanced laboratory efficiency by accurately processing and labeling specimen samples.
Receptionist
H&R Block
01.2015 - 04.2016
- Routed incoming mail and messages to relevant personnel without delay.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Tracked important information in [Software] spreadsheets and ran reports or generated graphs using data.
Customer Service Cashier
WALMART
01.2011 - 01.2015
- Resolved customer complaints and maintained clean and tidy checkout area.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Used POS system to enter orders, process payments and issue receipts.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Maintained accurate records of customer transactions for reporting purposes.
- Handled cash with high accuracy and took care to check bills for fraud.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
- Maintained customer satisfaction with quick and professional handling of product returns.
Overview
13
13
years of professional experience
Similar Profiles
Luis Sanchez Jr.Luis Sanchez Jr.
Processor/Sorter at Bio-reference laboratoriesProcessor/Sorter at Bio-reference laboratories
CHRIS MILESCHRIS MILES
Clinical Processing Trainer/Team Lead Assistant at Bio-Reference LaboratoriesClinical Processing Trainer/Team Lead Assistant at Bio-Reference Laboratories
Bernard CancioBernard Cancio
Courier at Bio reference laboratoriesCourier at Bio reference laboratories