Zaniah Boykin
Belleville
Summary
Experienced operations and compliance professional with a background in property management, regulatory oversight, and administrative operations. Skilled in lease administration, tenant relations, data management, and audit support. Known for maintaining accurate records, optimizing workflows, and ensuring compliance across property, financial, and regulatory systems.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Property Manager
Pinnacle Development Group
Morristown
12.2025 - Current
- Fill vacancies, review and approve applications, create and execute leases, and manage tenant move-ins and move-outs, maximizing occupancy and tenant satisfaction.
- Schedule, track, and supervise maintenance and repairs with contractors, ensuring timely completion and property quality.Maintain accurate electronic and physical records (leases, invoices, inspection reports) and ensure adherence to Fair Housing, LIHTC, Section 8, and landlord-tenant regulations.
- Process invoices, assist with account reconciliation, and generate monthly reports, including rent rolls, delinquencies, and maintenance activity logs, for management review.
Real Estate Agent
Keller Williams Realty
Montclair
10.2025 - Current
- Generate and follow up on leads, host open houses and property showings, and provide clients with tailored market analyses and strategic recommendations to maximize financial outcomes.
- Draft, review, and execute purchase agreements, contracts, and disclosures, ensuring compliance with all regulatory standards.
- Maintain meticulous client records and transaction trackers, managing offer reports and coordinating end-to-end transactions for a seamless client experience.
Property Associate
Jones Lang LaSalle, JLL
East Rutherford
04.2024 - 06.2025
- Managed work orders and maintenance projects from initiation to completion, including vendor selection, contract preparation, and preventative maintenance inspections; communicated service disruptions proactively to tenants and internal teams.
- Oversaw move-ins, lease renewals, and document management; maintained tenant, employee, and contractor contact lists; ensured compliance with management audit requirements and delivered superior customer service.
- Processed invoices in Yardi, coded and obtained approvals for payments, handled W-9s, assisted with budget preparation, and maintained accurate operational records for audits; prepared reports, tenant correspondence, and manual adjustments as needed.
Medicare Supplement Claims Agent
Aetna, a CVS Health
04.2022 - 04.2024
- Resolved complex Medicare Supplement claims with strict adherence to federal regulations, ensuring accurate and timely processing.
- Conducted audits of medical claims, identified discrepancies, and implemented corrective actions to prevent recurring errors.
- Guided members on coverage, benefits, and resources via phone and email; proactively educated members to enhance clarity and improve satisfaction.
Data Coordinator/Welcome Coordinator
Robert Half
03.2021 - 03.2022
- Managed daily invoicing and ERP operations for JPMorgan Chase, ensuring accuracy, regulatory compliance, and alignment with internal policies.
- Oversaw secure data transfer and maintained corporate records, enhancing system integrity and audit readiness.
- Guided prospective students through admissions and enrollment processes, ensuring adherence to institutional and compliance standards.
Clinical Data Coordinator
Columbia University
New York
10.2017 - 12.2020
- Coordinated monitoring visits with external auditors, supporting principal investigators and research staff to maintain regulatory and operational compliance.
- Reviewed clinical research data for completeness, reconciled data queries and discrepancies, and maintained accurate research records to ensure FDA and institutional compliance.
- Collaborated with study teams to resolve data issues, streamline reporting workflows, and prepare research reports and presentation materials for principal investigators.
Lead Administrative Assistant
The Counseling Center At Fairlawn
Fair Lawn
06.2015 - 10.2017
- Managed daily office operations, including phone systems, appointment scheduling, email correspondence, inventory management, and administrative workflow coordination.
- Served as the primary client intake contact, providing program information, scheduling appointments, and maintaining accurate records while ensuring confidentiality and professionalism.
- Trained and onboarded an additional administrative assistant and implemented an improved scheduling system that increased efficiency and became a company-wide standard.
Education
Bachelor of Arts - Psychology
Rutgers University
New Brunswick, NJSkills
- Regulatory Compliance (Fair Housing, LIHTC, Section 8, Medicare, FDA)
- Lease Administration
- Tenant Relations
- Property Operations
- Vacancy Management
- Work Order Coordination
- Vendor Management
- Contract Management
- Data Management
- Audit Support
- Reporting
- Process Improvement
- Office Operations
- Accounts Payable
- Accounts Receivable
- Document Control
- CRM Systems
- ERP Systems
- Rent Manager
- Yardi
- Microsoft Excel
- Microsoft Office 365
- Zoom
- Canva
Certification
Licensed Real Estate Salesperson
State of New Jersey
New Jersey Real Estate Commission
Timeline
Assistant Property Manager
Pinnacle Development Group
12.2025 - Current
Real Estate Agent
Keller Williams Realty
10.2025 - Current
Property Associate
Jones Lang LaSalle, JLL
04.2024 - 06.2025
Medicare Supplement Claims Agent
Aetna, a CVS Health
04.2022 - 04.2024
Data Coordinator/Welcome Coordinator
Robert Half
03.2021 - 03.2022
Clinical Data Coordinator
Columbia University
10.2017 - 12.2020
Lead Administrative Assistant
The Counseling Center At Fairlawn
06.2015 - 10.2017
Bachelor of Arts - Psychology
Rutgers University