Zaniya Reid
Moncks corner
Summary
- Customer Service Cashier with experience greeting over [Number] customers per day, counting money, collecting payments, and dealing with customer complaints. Responsible Cashier with experience handling money, restocking merchandise, and assisting customers with product identification. Dedicated cashier and server in [Type] establishment with [Number] years of experience. Work areas have a history of being kept clean, neat, and professionally organized. Team Leadership Customer relations
- Training and mentoring
Overview
4
4
years of professional experience
1
1
Certification
Work History
Caregiver
Wellmore of Daniel island
Charleston
01.2024 - Current
- Maintained clean and well-organized environment for client happiness and safety.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Consulted with client care team to continually update care plans.
- Assisted clients with maintaining good personal hygiene.
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
- Helped clients get in and out of beds and wheelchairs.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Coordinated transportation services for clients when necessary.
Front Receptionist
Pinnacle One Tax Preparation
Moncks Corner
01.2021 - Current
- Kept records in [Software] to keep [Type] data up to date by entering and updating data.
- Routed incoming calls to the most qualified personnel and departments within the company.
- Kept the reception area clean and tidy to give visitors a positive first impression.
- Scheduled [Job title] employees for [Type] appointments.
- Greeted all customers with a friendly greeting, answered general questions, gathered information about the nature of their visit, and directed them to the appropriate offices.
- Answered phone calls from clients, vendors, and a variety of other callers looking for information.
- Gathered and distributed messages to team members and managers to support open communication and excellent customer service.
- Scheduled office meetings and client appointments for a team of [Number] professional [Job titles].
Customer Service Cashier
Walmart Supercenter
Moncks Corner
09.2021 - 03.2023
- Handled customer complaints and kept the checkout area clean and tidy.
- Used a point-of-sale system to enter orders, process payments, and issue receipts.
- Counted drawers quickly and accurately at the start and end of each shift.
- Trained new team members on how to use the POS system, customer service strategies, and sales objectives.
- Kept an eye on self-checkout systems and offered assistance or intervention as needed.
Education
High School -
Berkeley High School
Moncks Corner, SC05.2023
Bachelor of Science -
ECPI University
Charleston, SCSkills
- Training and development
- Data entry
- Vital signs monitoring
- Personal hygiene assistance
- Care plan coordination
- Record keeping
- Time management
- Range of motion exercises
- CPR certification
Certification
First Aid/CPR Certified
- CNA License
Accomplishments
Contributed to a [Number]% drop in shoplifting through increased awareness and intervention measures.
Timeline
Caregiver
Wellmore of Daniel island
01.2024 - Current
Customer Service Cashier
Walmart Supercenter
09.2021 - 03.2023
Front Receptionist
Pinnacle One Tax Preparation
01.2021 - Current
High School -
Berkeley High School
Bachelor of Science -
ECPI University