Zanjeia Mace
Newark,NJ
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
8
8
years of professional experience
Work History
Security Officer
Securitas Security Services
Newark, NJ
04.2022 - Current
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Responded to alarms and conducted investigations as required.
- Confirmed visitor identification prior to granting entry into the building.
- Maintained accurate logs of all security related activities.
- Provided escorts for visitors as needed throughout the facility.
Security Officer
Amazon
Newark, NJ
01.2019 - 02.2022
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Searched bags manually to identify prohibited items and contraband.
- Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.
Stocker
Amazon
Carteret, NJ
01.2017 - 10.2018
- Received and processed incoming shipments of merchandise.
- Recorded quantity, type and value of materials or items received.
- Stocked shelves with newly arrived products.
- Arranged merchandise in an attractive manner to promote sales.
- Inspected stock for damage or defects and reported issues to management.
- Assisted with store displays and window dressing as needed.
Education
Associate of Science - Ultrasound Tech
AMG Medical Institute
Paterson, NJ09-2024
High School Diploma -
Barringer Arts High School
Newark, NJ06-2018
Skills
- CCTV Surveillance
- Arrest procedures
- Staff Management
- Emergency Management
- Access Control
- Identification verification
- Customer Service
- Microsoft PowerPoint
- Call Center Operations
- Microsoft Outlook
Languages
English
Professional
Spanish
Limited
Timeline
Security Officer
Securitas Security Services
04.2022 - Current
Security Officer
Amazon
01.2019 - 02.2022
Stocker
Amazon
01.2017 - 10.2018
Associate of Science - Ultrasound Tech
AMG Medical Institute
High School Diploma -
Barringer Arts High School
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