Zanna Hyatt
Tigard,OR
Summary
Professional with a wide variety of experience, including Family Nanny, Assistant Manager at Little Caesars, Marketing, and as an outdoor Guide. Proven experience in safety awareness and conflict resolution. Adept at training and mentoring, with a strong commitment to fostering positive environments and enhancing guest experiences.
CPR & First Aid certified. Currently pursuing Yoga teacher Certification, and Wilderness First Aid Certification.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Family Nanny
Private Household
05.2019 - Current
- Supervised daily activities, ensuring safety and well-being of children.
- Organized educational and recreational activities to promote development.
- Prepared meals accommodating dietary restrictions and preferences.
- Maintained a clean and organized environment, promoting hygiene standards.
Barista
Delaware North Parks & Resorts
08.2024 - 12.2024
- Craft high-quality beverages, ensuring consistency in taste and presentation.
- Maintained cleanliness and organization of workstations, adhering to health and safety standards.
- Assisted in training new baristas on beverage preparation techniques and customer service protocols.
- Handle accurate cash/ credit transactions.
Patrol Guide & Guest Services Guide
TreeUmph! Adventure Course
10.2023 - 07.2024
- Facilitated participant safety through thorough briefings and equipment checks.
- Guided guests through adventure courses, ensuring adherence to safety protocols.
- Monitored course conditions, reporting hazards to maintain a safe environment.
- Enhanced guest experience by providing personalized support and encouragement throughout activities.
- Conducted regular equipment inspections, ensuring all gear met safety regulations and operational standards.
- Managed unexpected challenges with flexibility and creative problem-solving, maintaining seamless experiences for guests.
- Developed an extensive knowledge of local history and culture, enabling the provision of accurate information and insightful commentary to guests throughout the course.
Assistant Manager
Little Caesars
08.2020 - 05.2022
- Assisted in training new team members on company policies and procedures.
- Managed inventory control systems to track stock levels and reorder supplies as needed.
- Ensure the restaurant achieves customer satisfaction and profitability during the shift.
- Encourage colleagues to work in an efficient, and timely manner.
Education
Associate of Science - Psychology
Utah Tech University
St. George, UT05-2022
High School Diploma -
Vista Murrieta High School
Murrieta, CA05-2020
Skills
- Safety awareness
- Early childhood education
- Management
- Hospitality
- Customer Service
- Marketing
- Conflict Resolution
- Child Care
- CPR & First Aid Certified
Certification
CPR and First Aid
Infant CPR and First Aid
Oregon Food Handlers Certification
Timeline
Barista
Delaware North Parks & Resorts
08.2024 - 12.2024
Patrol Guide & Guest Services Guide
TreeUmph! Adventure Course
10.2023 - 07.2024
Assistant Manager
Little Caesars
08.2020 - 05.2022
Family Nanny
Private Household
05.2019 - Current
Associate of Science - Psychology
Utah Tech University
High School Diploma -
Vista Murrieta High School