Zantaya Davis
Linden,NJ
Summary
Highly experienced and motivated professional supervisor with about 5 years of trucking/ warehouse experience. Highly proficient in software applications. Committed to the growth of the industry through efficient use of resources and leadership skills Skilled at working effectively with different departments to coordinate information and resolve problems.
Overview
4
4
years of professional experience
Work History
OVERAGES, SHORTAGES & DAMAGES SUPERVISOR
YELLOW FREIGHT
04.2020 - 07.2023
- Minimize claims and exceptions on freight
- Responsible for minimizing claims and exceptions for service center
- Supervise total of five clerks and assist where needed
- Communicate with customers on damaged/missing loads
- Coordinate with company drivers on exceptions at time of delivery
- Audit delivery receipts and bill of ladings for local drivers to ensure procedures are followed
- Assisted with at least 35 customers per day to setup delivery appointments for drivers
- Trained, supervised and coordinated different methods for team of five to have successful customer interactions about freight losses or damages
- Collaborated with management to successfully pass audits with 80% or higher
- Proficient knowledge of dispatching
SHIPPING/RECEIVING Clerk
Wakefern
09.2019 - 02.2020
- Oversee shipments and deliveries
- Prepare orders for shipments with various carriers
- Keep track of inventory
- Inspect various goods received for damage
- Ensure items are stored correctly and process returns if needed
- Provided great customer/delivery service
- Worked with customer service and third-party carriers at all levels to meet requests and escalations.
Package Handler
UPS
03.2019 - 10.2019
- Manually moving materials in packages from one place to another
- Sorting packages according to destination.
- Reliable in each portion of the warehouse
Education
Bachelor of Arts - Mass Communications
WEST TEXAS A&M UNIVERSITY
Canyon, TX05.2016
Associate of Science - Mass Communications
GARDEN CITY CC
Garden City, KS05.2014
Skills
- Microsoft Office
- Adobe/ Final Cut Pro
- Customer Service
- Social Media
- Oracle/ Citrix
- Multitasking
- OSHA/ Hazmat
- Logistics
- RF Scanner experience
- Goal-Oriented
- Operations Management
Timeline
OVERAGES, SHORTAGES & DAMAGES SUPERVISOR
YELLOW FREIGHT
04.2020 - 07.2023
SHIPPING/RECEIVING Clerk
Wakefern
09.2019 - 02.2020
Package Handler
UPS
03.2019 - 10.2019
Bachelor of Arts - Mass Communications
WEST TEXAS A&M UNIVERSITY
Associate of Science - Mass Communications
GARDEN CITY CC
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