Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Zantaya Davis

Linden,NJ

Summary

Highly experienced and motivated professional supervisor with about 5 years of trucking/ warehouse experience. Highly proficient in software applications. Committed to the growth of the industry through efficient use of resources and leadership skills Skilled at working effectively with different departments to coordinate information and resolve problems.

Overview

4
4
years of professional experience

Work History

OVERAGES, SHORTAGES & DAMAGES SUPERVISOR

YELLOW FREIGHT
04.2020 - 07.2023
  • Minimize claims and exceptions on freight
  • Responsible for minimizing claims and exceptions for service center
  • Supervise total of five clerks and assist where needed
  • Communicate with customers on damaged/missing loads
  • Coordinate with company drivers on exceptions at time of delivery
  • Audit delivery receipts and bill of ladings for local drivers to ensure procedures are followed
  • Assisted with at least 35 customers per day to setup delivery appointments for drivers
  • Trained, supervised and coordinated different methods for team of five to have successful customer interactions about freight losses or damages
  • Collaborated with management to successfully pass audits with 80% or higher
  • Proficient knowledge of dispatching

SHIPPING/RECEIVING Clerk

Wakefern
09.2019 - 02.2020
  • Oversee shipments and deliveries
  • Prepare orders for shipments with various carriers
  • Keep track of inventory
  • Inspect various goods received for damage
  • Ensure items are stored correctly and process returns if needed
  • Provided great customer/delivery service
  • Worked with customer service and third-party carriers at all levels to meet requests and escalations.

Package Handler

UPS
03.2019 - 10.2019
  • Manually moving materials in packages from one place to another
  • Sorting packages according to destination.
  • Reliable in each portion of the warehouse

Education

Bachelor of Arts - Mass Communications

WEST TEXAS A&M UNIVERSITY
Canyon, TX
05.2016

Associate of Science - Mass Communications

GARDEN CITY CC
Garden City, KS
05.2014

Skills

  • Microsoft Office
  • Adobe/ Final Cut Pro
  • Customer Service
  • Social Media
  • Oracle/ Citrix
  • Multitasking
  • OSHA/ Hazmat
  • Logistics
  • RF Scanner experience
  • Goal-Oriented
  • Operations Management

Timeline

OVERAGES, SHORTAGES & DAMAGES SUPERVISOR

YELLOW FREIGHT
04.2020 - 07.2023

SHIPPING/RECEIVING Clerk

Wakefern
09.2019 - 02.2020

Package Handler

UPS
03.2019 - 10.2019

Bachelor of Arts - Mass Communications

WEST TEXAS A&M UNIVERSITY

Associate of Science - Mass Communications

GARDEN CITY CC
Zantaya Davis