Open To Work
Zanyah Sears
Charlotte,nc
Summary
Dynamic and motivated professional eager to launch a career characterized by a strong work ethic and a passion for continuous learning. Recognized for meticulous attention to detail and the ability to thrive under pressure, seeking a challenging position that leverages skills while providing opportunities for growth and advancement. Committed to making a positive impact within any organization, ready to embrace new challenges and contribute effectively to team success. Excitement for this new chapter in the professional journey fuels a drive to excel and achieve excellence.
Overview
8
8
years of professional experience
Work History
Merchandiser
Coke Cola
01.2024 - 11.2025
- Developed and implemented merchandising strategies to enhance product visibility and drive sales.
- Analyzed market trends and consumer preferences to optimize inventory levels and product assortment.
- Collaborated with cross-functional teams to execute promotional activities and improve in-store displays.
- Led training sessions for new staff on merchandising standards and best practices to ensure consistency.
- Monitored competitor activities and provided insights for strategic adjustments in merchandising approach.
- Streamlined inventory management processes to reduce stock discrepancies and improve order accuracy.
- Enhanced customer engagement through tailored merchandising strategies aligned with seasonal trends.
General Manager
Bojangles'
12.2021 - 01.2024
- Supervised team members and ensured efficient operations.
- Conducted regular performance evaluations and provided feedback.
- Collaborated with management to improve team performance.
- Provided support during team meetings and events.
- Oversaw daily operations, ensuring adherence to safety protocols and quality standards.
- Trained and mentored team members on best practices and efficiency improvements.
- Conducted regular team meetings to communicate goals, expectations, and updates effectively.
- Led operational strategy to enhance customer satisfaction and streamline service delivery.
- Managed budget allocation, optimizing resource utilization across multiple locations.
- Directed training programs for staff, improving team performance and retention rates.
- Implemented inventory management systems to reduce waste and ensure product availability.
Monitor Tech
Baptist Health Medical Center
10.2020 - 06.2023
- Monitored and maintained technical equipment.
- Conducted regular inspections and repairs.
- Collaborated with team members to ensure efficient operations.
- Provided support during technical issues and emergencies.
- Monitored patient vitals, ensuring timely response to critical changes.
- Operated telemetry equipment, maintaining high standards of accuracy and reliability.
- Collaborated with nursing staff to communicate patient status and escalate concerns.
- Trained new staff on equipment usage and safety protocols, fostering a knowledgeable team environment.
Call Center Representative
Call Center Depot
08.2017 - 09.2020
- Answered incoming calls and provided information to customers.
- Resolved customer inquiries and complaints in a timely manner.
- Maintained accurate records of customer interactions.
- Collaborated with team members to improve customer service processes.
- Provided feedback to management on customer service issues.
- Assisted customers with inquiries, ensuring timely and accurate resolutions.
- Utilized call management software to track interactions and maintain records.
Education
High School Diploma -
Parkland High School
Winston-Salem, NC06.2020
Skills
- Prioritization and scheduling
- Attentive listening
- Collaborative teamwork
- Quick learner in dynamic situations
- Proficient in organization
- Effective communication
- Analytical problem-solving
- Dedicated work ethic
- Consistently reliable
- Approachable demeanor
- Workflow efficiency
- Skill enhancement coaching
- Personnel oversight
- Efficient schedule management
Work Preference
Job Search Status
Open to workWork Type
Full TimeContract WorkGig WorkLocation Preference
On-SiteRemoteHybridSalary Range
$50000/yr - $200000/yrTimeline
Merchandiser
Coke Cola
01.2024 - 11.2025
General Manager
Bojangles'
12.2021 - 01.2024
Monitor Tech
Baptist Health Medical Center
10.2020 - 06.2023
Call Center Representative
Call Center Depot
08.2017 - 09.2020
High School Diploma -
Parkland High School