ZaNyia Johnson
Mounds,IL
Summary
Dynamic professional with a proven track record at Manpower, excelling in team leadership and operational efficiency. Recognized for exceptional customer service and problem-solving skills, I effectively mentored new team members and implemented process improvements, enhancing productivity and fostering a collaborative work environment. Dependable and adaptable, I thrive in fast-paced settings.
Overview
6
6
years of professional experience
Work History
Direct Line Support
Manpower
Cape Girardeau, MO
12.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Caregiver
Help at Home
Carbondale, IL
09.2025 - Current
- Assisted clients with daily living activities, enhancing personal independence and comfort.
- Provided companionship and emotional support, fostering positive relationships with clients.
- Monitored client health conditions, reporting changes to healthcare professionals promptly.
- Maintained a clean and safe environment, adhering to hygiene and safety protocols.
Crew Member
Wendys Restaurant
Cape Girardeau, MO
04.2025 - 09.2025
- Provided exceptional customer service, ensuring satisfaction and addressing inquiries promptly.
- Operated kitchen equipment safely and efficiently, adhering to health standards.
- Collaborated with team members to prepare food items according to specifications.
- Maintained cleanliness and organization of workstations to enhance workflow efficiency.
Team Leader, Lab Technician, Direct Line Support
Manpower
Cape Girardeau, MO
04.2021 - 05.2025
- Led team in achieving operational targets through effective workflow management.
- Mentored new team members, enhancing onboarding process and improving retention rates.
- Implemented process improvements, resulting in increased efficiency and reduced downtime.
- Coordinated daily scheduling to optimize resource allocation and meet project deadlines.
Caregiver
Comfort Keepers
Cape Girardeau, MO
07.2022 - 02.2023
- Administered medications as prescribed, ensuring compliance with healthcare plans.
- Coordinated transportation for clients to medical appointments and social events, promoting engagement.
- Documented care activities accurately in client records, maintaining confidentiality and compliance standards.
- Trained new caregivers on best practices for client care and organizational policies effectively.
Crew Member
Zaxbys
Cape Girardeau, MO
07.2020 - 02.2021
- Assisted in inventory management, ensuring stock levels met operational needs.
- Followed procedures for cash handling and transaction processing accurately.
- Trained new crew members on food preparation techniques and customer service protocols.
- Implemented process improvements that enhanced team productivity and service speed.
Education
High School Diploma -
Cairo Jr/Sr High
Cairo, ILSkills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Active listening
Dependable and responsible
Timeline
Direct Line Support
Manpower
12.2025 - Current
Caregiver
Help at Home
09.2025 - Current
Crew Member
Wendys Restaurant
04.2025 - 09.2025
Caregiver
Comfort Keepers
07.2022 - 02.2023
Team Leader, Lab Technician, Direct Line Support
Manpower
04.2021 - 05.2025
Crew Member
Zaxbys
07.2020 - 02.2021
High School Diploma -
Cairo Jr/Sr High