ZaQuandra Morrisey
Fayetteville,NC
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to applying these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Registered Medical Assistant
SRAHEC
12.2023 - Current
- Sanitized, restocked, and organized over 15 exam rooms and medical equipment.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Prepared lab specimens for diagnostic evaluation.
Shift Leader
Papa Johns
05.2019 - 06.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Technical Support Advisor
Kelly Connect
07.2017 - 07.2019
- Reviewed technical guidelines to verify compliance with information security standards and best practices.
- Served as primary point of contact for triaging technical issues.
- Diagnosed and troubleshot hardware, software and network issues.
Education
Associate of Science - Medical Administrative Assistant
Ultimate Medical Academy - Clearwater
Clearwater, FL09.2020
Bachelor of Science - Biology
Fayetteville State University
Fayetteville, NC05.2016
Skills
- Privacy and confidentiality
- Medical Records Management
- Medical Procedures
- Inventory Management
- Immunization Administration
- Phlebotomy
- Direct Patient Care
- Electronic Medical Records
- CPR
- Lab Equipment Operation
- Emergency procedures understanding
Certification
- RMA - Registered Medical Assistant
Timeline
Registered Medical Assistant
SRAHEC
12.2023 - Current
Shift Leader
Papa Johns
05.2019 - 06.2023
Technical Support Advisor
Kelly Connect
07.2017 - 07.2019
Associate of Science - Medical Administrative Assistant
Ultimate Medical Academy - Clearwater
Bachelor of Science - Biology
Fayetteville State University
- RMA - Registered Medical Assistant
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