Zaqueena Foy
Healthcare Llc
BIRMINGHAM
22
years of professional experience
Dependable professional with extensive experience in caregiving and operational management. Known for effective communication and adaptability, fostering a collaborative environment that prioritizes client satisfaction and team growth.
Work History
Caregiver
3 Years 2 Months- Provided compassionate care and support to clients, enhancing their daily living experiences.
- Assisted with personal hygiene and mobility, ensuring client comfort and safety.
- Collaborated with healthcare professionals to develop tailored care plans for each client.
- Trained new staff on best practices in caregiving techniques and client communication.
Assistant Manager
2 Years 2 Months- Supervised daily operations to ensure efficient store functionality and adherence to company standards.
- Trained and mentored staff, fostering a collaborative team environment focused on customer satisfaction.
- Implemented inventory management systems, optimizing stock levels and reducing shrinkage rates.
- Analyzed sales trends to develop strategic promotions that increased foot traffic and overall revenue.
Shift Manager
2 Years 6 Months- Monitored quality control processes to maintain high food quality and customer satisfaction ratings.
- Conducted performance evaluations, providing feedback to cultivate employee growth and development.
- Developed promotional strategies that increased foot traffic and boosted sales during key events.
- Resolved customer complaints effectively, enhancing overall dining experience and loyalty retention.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Housekeeper
2 Years 4 Months- Maintained high standards of cleanliness and organization in guest rooms and common areas.
- Implemented efficient cleaning procedures to enhance guest satisfaction and operational efficiency.
- Trained new staff on proper cleaning techniques and hotel protocols to ensure consistency.
- Conducted regular inspections to uphold quality standards and address maintenance issues promptly.
Environmental Services Housekeeper
3 Years 10 Months- Maintained cleanliness and sanitation standards across patient rooms and common areas.
- Operated cleaning equipment, including floor buffers and industrial vacuums, efficiently.
- Implemented infection control protocols to enhance patient safety and satisfaction.
- Trained new staff on proper cleaning techniques and safety measures to ensure compliance.
Shift Manager
4 Years 1 Month- Supervised daily operations and ensured adherence to food safety standards.
- Trained and mentored staff on customer service excellence and operational procedures.
- Implemented inventory management strategies, reducing waste and improving supply chain efficiency.
- Coordinated team schedules to optimize labor resources and enhance productivity during peak hours.
Education
High School Diploma
Skills
Respectful and compassionate
Time management
Elderly care
Problem-solving
Dependable and responsible
Flexible schedule
Verbal and written communication skills
Timeline
Caregiver
Healthcare Llc
06.2023 - CurrentRead More
Assistant Manager
Burger King
06.2021 - 08.2023Read More
Shift Manager
Kentucky Fried Chicken
11.2017 - 05.2020Read More
Housekeeper
Grand Bohemian Hotel Mountain Brook
02.2015 - 06.2017Read More
Environmental Services Housekeeper
St. Vincent's Hospital
02.2011 - 12.2014Read More
Shift Manager
Churches Chicken
01.2005 - 02.2009Read More
Minor High School
High School Diploma
Read More