Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Zara Santana

Mesa,AZ

Summary

Professional crew member experienced in customer service and team work essentials. Utilizes effective communication and multitasking to maintain high service standards. Consistently contributes to ensure smooth work flow to enhance customers experiences. Trained in operating kitchen equipment to prepare food and complete sales. Prepared for collaborative roles in fast paced environments. Known for reliability, effective communication, and focus of delivering quality results.

Overview

5
5
years of professional experience

Work History

Crewmember

Canes Chicken Fingers
Mesa, AZ
01.2025 - Current

Kitchen member/bird specialist/counter

- handling food safety

- restocking, ensuring floors are clean, maintaining a clean environment, incorporating clean as you go

- read tickets and expo orders out

- communication with the team to ensure a things go smoothly

- ability to adapt in a fast-paced environment

- ability to walk and stand for a long period of time

- ability to lift up to 50lbs

- ability to work in hot and cold temperatures.

- POS system handling

- cash handling

- customer service

- bilingual (Spanish)

- ability to handle and communicate through a stressful situation

- problem solving

- restock and maintain a clean environment for the customers

Team Member

Little Ceasers
04.2023 - 10.2024

- prepared and assembled pizzas according to company recipes and standards

- always mindful of sanitation and safety consideration when handling food

- ability to work in hot and cold temperatures

- ability to lift 50 lbs

- ability to stand and walk for a period of time

- collaborated with team to ensure smooth flow during peak hours

- maintain communication, call back orders

- clean floors, restock and maintain a clean environment for customers

- ensure all refrigerated items are stocked and properly stored

- food preparation

- ability to handle stressful situations

- pos system and cash handling

- bilingual (Spanish)

Server

Barros Pizza
Mesa Az
10.2022 - 04.2023

- maintain full knowledge of the product menu

- made suggestions for customers based on preferences

- recorded orders and served customers requests with high standards

- always mindful of sanitation and safety considerations when handling with food

- ability to move around and assist teammates during peak hours

- cash handling

- bilingual (Spanish)

- fold boxes, restock and maintain a clean environment for the customers

- greet customers with a smile

- take phone orders

- ability to stand and walk around for a period of time

- ability to handle stressful situations

- adapted quickly to changing customer demands, enhancing overall service flow and efficiency

Crew Team Member

Fuddruckers
Mesa, AZ
01.2022 - 09.2022

- deliver great customer service in fast paced environment

- recorded food and drink orders and served customers request with high standards

- maintain knowledge of the product menu and specials

- made suggestions to customers based on preferences

- communication, call back orders

- prepare orders with sense of urgency

- ensure all orders are accurate before expoing

- collaborate with BOH to ensure smooth flow

- incorporate clean as you go

- restock, buss and maintain a clean environment for the customers

- check in on customers

- answered and directed phone calls

- always mindful of sanitation and safety considerations when handling food

- ability to lift 50 lbs

- ability to stand and walk around for a period of time

- ability to work in hot and cold temperatures

- food safety handling

- ability to handle stressful situations

- adaptable to fast-paced environments.

- assisted in training new crew members

Server

Barros Pizza
Mesa, AZ
12.2020 - 12.2021

- maintain full knowledge of the product menu

- made suggestions for customers based on preferences

- recorded orders and served customers requests with high standards

- always mindful of sanitation and safety considerations when handling with food

- ability to move around and assist teammates during peak hours

- cash handling

- bilingual (Spanish)

- fold boxes, restock and maintain a clean environment for the customers

- greet customers with a smile

- take phone orders

- ability to stand and walk around for a period of time

- ability to handle stressful situations

Education

High School Diploma -

Westwood High School
Mesa, AZ
05.2020

Skills

- team work and collaboration

- vigilant and efficient

- willingness to learn

- creativity

- problem solving, adaptability

- customer service

- cash handling

- heavy lifting

- food handling

- order management

- menu memorization

- supplies monitoring and restocking

- upselling

- bilingual (Spanish)

Languages

Spanish
Native or Bilingual

Timeline

Crewmember

Canes Chicken Fingers
01.2025 - Current

Team Member

Little Ceasers
04.2023 - 10.2024

Server

Barros Pizza
10.2022 - 04.2023

Crew Team Member

Fuddruckers
01.2022 - 09.2022

Server

Barros Pizza
12.2020 - 12.2021

High School Diploma -

Westwood High School